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KBZ Bank

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About KBZ Bank

Employer Details

  • Type: Direct Employer
  • Industry: Banking/ Insurance/ Microfinance
  • No. Employees: 10001 to 20000

Address

No,53,Coner of Merchant Rd & Bo Soon Pat Rd,Pabedan Township,Yangon, Myanmar

What we do

KBZ Bank: A new generation of banking

For over two decades, KBZ Bank has been part of Myanmar’s growth story, working tirelessly to strengthen communities and institutions for the long term and to improve the quality of life for all. As Myanmar’s largest privately-owned bank, we represent more than 40 percent of both retail and commercial banking in the country, driving the success of the nation’s entrepreneurs, businesses, and communities. We safeguard the assets of over 1 million business customers across the country, providing support, guidance, and critical access to finance. Today, KBZ Bank is helping to fast-track Myanmar’s development in the digital age, embracing next-generation banking while pioneering new ways of financial inclusion.

We have seized the advantages of mobile-first technology in promoting financial inclusion and connecting our customers to the people, opportunities, and places that they value most. Through KBZPay, Myanmar’s fastest-growing mobile wallet with more than 9.1 million users, we have brought banking beyond our 500 branches and to even more communities. We are also transforming from the inside out, drawing on the latest technologies to work more efficiently and serve our customers better, while developing the bankers and leaders of the future.

Purpose
Our purpose is to improve the quality of life in Myanmar by increasing access to financial products and services, thereby giving communities and businesses access to opportunities and a better quality of life.

KBZ Bank’s Talent Factory
KBZ Bank recognizes that the future of Myanmar – and its banking sector – lies in the hands of the next generation. That is why we take talent development across the organization seriously. From coders and digital bankers to thought leaders and future shapers, we equip our employees with world-class skills and future-ready tools.

Building the bank of the future
At KBZ Bank, we deploy agile management approaches in various aspects of how we work – including bringing people together on cross-functional projects to question the status quo and evolve better ways of working. This represents a break from a top-down approach, empowers our employees, and taps their insights in designing the bank of the future.

Personal Challenge
We put the emphasis on individual responsibility, opportunity, and autonomy. We encourage growth through continuous on-the-job development and a fast-paced environment that will stretch and build your expertise daily. We encourage our people to view their career as a journey; to think not about a vertical career ladder, but a long-term aspiration to broaden their exposure or deepen their skills over time. We would like to build the Bankers of Tomorrow for Myanmar!

Our workplace and culture

“ကမ္ဘောဇဘဏ်သည် တန်းတူညီမျှမှုရှိသော အလုပ်အကိုင်အခွင့်အလမ်းများဆိုင်ရာမူဝါဒကို စွဲကိုင်ကျင့်သုံးလျက်ရှိသည့်နည်းတူ လူပုဂ္ဂိုလ်တစ်ဦးတစ်ယောက်ချင်းစီတိုင်းအနေဖြင့် ၎င်းတို့၏လုပ်ငန်း စွမ်းဆောင်နိုင်မှုအပေါ်မူတည်၍ အပြည့်အဝပါဝင်နိုင်သော တန်းတူညီမျှသည့် အခွင့်အလမ်းများကို ဖန်တီးပေးနိုင်သည့် လုပ်ငန်းဝန်းကျင်တစ်ရပ်အား ဖော်ဆောင်နိုင်ရန် ကတိကဝတ်ပြုဆောင်ရွက်လျက် ရှိနေပါသည်။ လူနည်းစုများ၊ ကျား၊မ လိင်ဝိသေသခံယူမှု၊ တိမ်းညွတ်မှုအမျိုးမျိုးနှင့် မသန်စွမ်းဖြစ်မှုများအပါအဝင် မည်သည့်လူပုဂ္ဂိုလ်တစ်ဦးတစ်ယောက်ချင်းစီတိုင်းမဆို အကျုံးဝင်လျှောက်ထားနိုင်ပါသည်။"


"KBZ Bank is committed to providing equal opportunities and an enabling environment for all individuals to fully participate and reach their full potential while upholding an Equal Employment Opportunity Policy. Individuals from minority, diverse gender identities, and sexual orientations, as well as persons with disabilities are encouraged to apply."

Testimonials

Thant Zaw

Bank

The reason why I love KBZ Bank is that KBZ feels like my second home and my colleagues are all from very diverse backgrounds which keeps things interesting and gives me useful insights about people that I can apply to my work. Every day is challenging for me as I deal with customers with very different needs and backgrounds. Finding solutions to their problems gives me job satisfaction.

Soe Myat Myat Aung

Brand Communication Department

3 years seniority has earned me experience that money cannot buy. As we are responsible for all aspects of marketing the environment I work in is varied and dynamic - no two days are the same. One day I may be traveling on location behind the scenes organizing a launch, a photographic or TV shoot. The next day I might be in front of the camera as it's our ethos to use our own staff for models!

Ma Nay Nann Yi

Accounts Department

I've always wanted to work in the finance sector and working for the leading bank was my dream. I'm in the Accounts Department and at first I was nervous to recognize all the Account codes, but it got easier later because my colleagues and my seniors helped me like they were my own family so I'm lucky to have some great mentors here.Working for KBZ Bank has helped my confidence grow.

If you haven't found a suitable job, submit a General Application and recruiters at this company will keep your CV for future review!

All KBZ Bank Jobs
Handle the daily market operation and monitoring for the sales team and also communicate with Yangon Stock Exchange (YSX) and SECM when needed. Actively advise corporate and individual clients on investment opportunities within the stock market. Participate in fundraising activities for public companies either through public offering or listing on Yangon Stock Exchange. Evaluate the financial reports and educate investors and prospective investors on the fundamentals of the capital market through social media platforms and seminars. Obtain Securities Representative License from the Securities Exchange Commission of Myanmar (SECM) and maintain awareness of the market situations. Develop marketing strategies, and handle sales and marketing materials, social media, as well as, author for investment commentaries and quarterly the Market-watch newsletters for supervisor review. Execute and monitor the government treasury bond & bills for primary auction and secondary market trading of treasury bonds & bills.
The role holder is responsible for developing and delivering a cost effective, efficient and well-controlled process management framework and for introducing innovation into the processes and systems of the Value Centre to drive business results, enhance profitability and ensure the effective execution of Trade Finance transactions. The role holder is also responsible for the development of proper documentation and collaborating with internal stakeholders to ensure adherence to required set terms and conditions required to expedite transaction operations. Have basic understanding of trade finance and corporate credit knowledge. To review contents of loan documents related to Trade Finance facility. Coordinate with RMs if any documents discrepancies and deviation. Create loan documents control log on system to keep a complete record Loan documents reviews whilst there is material regulations updates or amendments. Coordination amongst RMs, Trade Sales to facilitate credit facility utilization. Conduct credit limit booking and credit facility balance control on system whilst there is a transaction. Appropriate communications and coordination with Credit Dept.
Responsible for planning and directing KBZ Trust business product and service offerings. Collaborate with the internal and External stakeholder to develop and implement creative solutions that meet the demands of the client, promoting long-term growth and improving client acquisition and retention. Oversee the design and development of Trust products and lead the analysis of customer data to maximize revenue while maintaining. Supports the Head of Trust by assisting with various projects and strategy development. Develops and maintains Trust-specific standard operating procedures (SOPs). Initiates business planning and strategies for the Trust Business Unit’s growth. Deliver project management and communication skills, and the ability to collaborate effectively with other Business Units & Functions. Identifies customer needs, initiates action, and follows up to meet customer expectations. Drive and develop detailed project development plans, track and monitor project progress, ensure effective implementation of new products / existing products enhancements. Implementing sales strategies and action plans to achieve sales targets (Monthly, Quarterly and Annually). Establishing, Maintaining and expanding customer base by the product wide. Managing the BD team's performance and providing regular feedback to HOD. Delivers comprehensive product and service knowledge sharing training to internal employees. Collaborates closely with internal stakeholders and government to expand the bank's footprint within the public sector, fostering customer base expansion. Collaborates with the MarComms Function (Marketing) to ensure consistency in branding guidelines, templates, and reports. Manages marketing campaigns for new customer acquisition and product and service promotions. Have good common sense, good logic and problem-solving skills Trustworthy and good team player. Very energetic, enthusiastic, and eager to learn. Strong Teamwork and excellent interpersonal skills.
Under general direction of Section Head of Regulatory Compliance, Head of Legal and Compliance, the Compliance Officer (Regulatory Reporting) will focus on the reporting responsibilities between the bank and regulators and other institutions to ensure that all the key personnel are properly briefed and that communication with regulators and official bodies is conducted in an effective and timely manner. Disseminate regulatory and official correspondences throughout the Bank in dual language (Myanmar and English). Assist in ensuring that all official correspondences are tracked and responded to in a timely manner. Assist in drafting correspondences with regulators on behalf of the bank. Help in the identifications the gaps related with communication between regulator and the Bank Track/Follow-up on outstanding compliance regulations disseminated by regulatory authorities. Prepare Monthly Report to summit to senior management and/or the BOD. Support Bank colleagues in the preparation of submission packs for the regulators Manage department policy and procedure documents, controls and assessments. Coordinate and enhance communication with the regulators to reduce the possibility of regulatory misunderstanding or inconsistent messaging Manage the regulatory directives, laws and regulations, policies recording in the database.
The role holder is responsible for developing and executing the plans, supporting the team head, and working with a wide range of stakeholders—including product teams, sales teams, marketing departments, and external stakeholders to achieve the business goals. KEY RESPONSIBILITIES Collaborate with team members to develop innovative strategies for business planning. Provides communication calendar and plan to Marcomms on a monthly basis Maintains market awareness on competitor activities, industrial trends, and new concepts. Organize and prepare sales deck, proposal and agreement for clients to participate in campaigns Keep track of all campaigns and their timelines, ensuring they stay on schedule. Take proactive measures to address any potential delays or issues. Regularly communicate with team members to ensure smooth execution of campaigns. Assist in various campaign-related activities, including planning and coordination. Prepare campaign decks and necessary information to brief Marcomms effectively. Provide support for other tasks and projects as required by the team manager. Adapt to changing priorities and responsibilities as needed.
A Team Leader, often known as a supervisor or a Team Manager, is responsible for managing a team of advisors. The Team Leader's responsibilities are to ensure individual advisors are performing against targets, while reviewing their performance and coaching them to do so Job Description Flexible to work on-shift assignments if required. Analysis of Customer satisfaction and dissatisfaction. Create an inspiring team environment with an open communication culture. Set clear team goals. Delegate tasks and set deadlines. Oversee day-to-day operation. Monitor team performance and report on metrics. Motivate team members. Discover training needs and provide coaching. Agents level Monitoring and site by site feedback. Listen to team members’ feedback and resolve any issues or conflicts. Recognize high performance and reward accomplishment. Encourage creativity and risk-taking. Suggest and organise team building activities. Do weekly Calibration with training team for better call quality management. Conduct call listening join sessions for overall call handling skill improvement. Show improvement in AHT and reduction in repeat. Support contact center operation team Quality improvement opportunities. Share Monthly performance improvement report and do assessment with Managers. Publish CSO wise Quality score.(Min 15 calls each)
The primary responsibility of this position is to oversee the content and engagement across the KBZ Bank and KBZPay websites, as well as any future websites the KBZ Bank may establish. As the Digital Marketing Executive for Web Design & Content Management, you'll concentrate on enhancing both content and web design on these platforms to deliver superior user experiences and ensure that all web traffic data is effectively utilized for analytics. Preferred candidates will possess the ability to troubleshoot website issues and continuously enhance the User Experience (UX) of the websites. Manage, maintain, and regularly update all web content in both English and Burmese. Maintain the appearance of websites by enforcing content standards. Communicate design ideas using user flows, process flows, site maps, and wireframes. Ability to write in a variety of web development languages, such as HTML, CSS, PHP, JavaScript, and JQuery. Ensure SEO and SEM best practices are adhered to where possible, and ensure the website is well integrated into digital marketing campaigns. Work with different business units to make sure their product and service information is always up to date on the website, and to advise them on how best to present the information to their target audience. Stay up to date with website analytics and UI/UX best practices to be able to advise the tech team and designers on how to build the website. Create regular reports on website traffic for the CMO, Business Units and management. Propose website enhancements that will drive a better user experience. Represent the voice of the customer in internal discussions, looking at all marketing activities from the customer’s perspective. Responding to and troubleshooting all website issues. Improving the user experience of the website regularly. Keeping up-to-date with industry best practices and monitoring competitor websites. Conduct keyword research and track rankings across different search engines. Execute the website layout plans and work closely with the Website Developer Team. Respond to technical queries and solve website-related issues.
He/ she will report to the Creative Director and operate under the Art Director supervision. He or she will be responsible for developing design concepts and frameworks for KBZ Bank and KBZPay Campaigns and Marketing Materials. He/she will work innovatively within the brand requirements for consistency in collaboration with the Business Partner and Creative team. This is a position for someone who is extremely motivated and creative, with a great sense of aesthetics and the ability to accomplish design tasks on time. He or she will be in charge of overseeing the creation of art, photos, copy, and other creative materials, as well as managing all phases of creative development work from idea to completion. He or she will also work with cross-functional teams to ensure that campaigns are cohesive and successful. ake part in brainstorming sessions with the creative team and business partners to generate innovative ideas. Create and lead creative strategies that align with company objectives and target audiences. Can present multiple KV concepts according to the design brief. To guarantee timely completion and high-quality output, manage all phases of creative development work, from concept to completion. Work independently and cooperatively on multiple projects with the marketing team. Follow KBZ Branding requirements and understand how to use brand assets and design that is always on brand. Create attractive marketing, sales, and operational collateral using a visual style. Planning concepts by studying relevant information and materials Work closely with the Creative team and marketing team to launch campaigns. Research and be updated on the latest design trends and practices.
He/ she will report to the Creative Manager. He or she will be creating visual designs for KBZ Bank and KBZPay Campaigns and Marketing Materials. The primary responsibility of a design specialist is to assist the senior designers and creative team in creating visual designs for various mediums including digital, print, and other media. Assist senior designers and the creative team in creating visual designs. Support the team in the creation of visual concepts, graphics, and layouts for marketing materials, advertisements, social media, and other communication needs. Collaborate with other members of the creative team to develop concepts and design solutions that meet project objectives. Ensure all designs are visually compelling and consistent with brand guidelines. Manage multiple projects and deadlines simultaneously while maintaining quality and accuracy. Stay up to date with design trends, software, and industry developments. Attend team meetings and contribute creative ideas and suggestions.
KBZ Bank Awards