MMR
Myanmar
91 Customer Service, Support Jobs Found
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Customer support is a vital part of any business in Myanmar, regardless of the size and location of a company or organisation. The function of customer support is to be the first point of contact for a prospective or existing customer who has a query, problem or complaint. Whether it be through a call centre or in person, it is the role of customer support to meet the customers needs. Customer support, in essence is a part of sales and development as the attraction, and retention of the customer is vital to establishing and maintaining loyalty, and much of this is influenced by customer service support when they are contacted. One element contributing to the importance of customer service support is the increasing competition across all sectors for their market share: people now have the freedom to “shop around”, for both products and services, and this is on a large scale. Another element contributing is the increasing use of digital media and people’s utilisation of it to air grievances regarding products and services. Take for example a bank customer receives their new card with no pin, and calls the customer service line, they are on hold for 15 minutes before finally being attended to. They then express their concerns, but are not supplied with a satisfactory answer. If the customer service support lets the customer hang up (with out escalating the issue to a supervisor) then it is possible that firstly the customer will take their business to a competitor, and secondly tell people about it, meaning that others are deterred from the product and the sales of the company are affected. That is why customer service support workers need to be personable, well presented (especially when working in a face-to face capacity), patient (so they can understand the customers needs) and knowledgeable of their product in order to resolve issues. An excellent command of the English language is also incredibly useful (but there are many English teachers around).
Customer service support is another area in very high demand in Myanmar, considering all of the products and companies entering the market. It is also a role (like administration) that does not necessarily require formal education at an extra level, and can be seen as a stepping stone to other careers. An added bonus is that it can also be a very flexible role, meaning that study can be undertaken simultaneously. One career advancement option is to take up a position in the area relevant to your study. For example, if one is studying accounting and finance, working in customer service support can open doors and provide exposure to the business functions of that company, and the possibly of moving into a different department is possible. Another option for career advancement in customer service support is to move into a sales and development role as much product knowledge is acquired whilst working in the role. In either case, the exposure provided to other areas of the company and the products is invaluable.
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RnR - Rhythm & Rhymes
Yangon.
Benefits: * Overtime
Highlights:*Fun Working Environment
Career Opportunities: *Training Provided
• Customer Complaints များနှင့် အထွေထွေမေးမြန်းဆက်သွယ်မှုများအား Facebook Page ၏ Messenger မှတဆင့်သော်လည်းကောင်း၊ Viber မှသော်လည်းကောင်း, Phone C...
Ninja Van Myanmar
Yangon
Benefits: * Annual performance bonus * Performance-based annual increment * Uniform provided * Phone SIM card and phone bill reimbursement
Highlights:* Fun & Dynamic Environment * Multinational Organization * Secure and Reliable Work environment
Career Opportunities: * Continuous Learning Opportunities * Opportunities for Career Development
Answering phone call and handling the customer complaints Receiving the customers’ orders and respond to customer's emails, calls, chats, vi...
MPT - Myanma Posts & Telecommunications
Benefits: *Ferry Transport *Health Insurance *Performance Bonus
Highlights:An awesome company - Join a winning team - You can make a difference
Career Opportunities: Opportunities for promotion - Possibility for job training - Learn new skills and techniques
> To manage the Call Center System Related Taks/Activities to finish within targeted timeline without any error or service impact > To collect t...
Ooredoo Myanmar
Mandalay
Benefits: Meal Allowance Overtime Payment Ooredoo Family member SIM card & package
Highlights:Fun Working environment Joined an experienced team
Career Opportunities: Training provided Promotion Opportunities Learned new skills on job
Purpose : To provide a positive interaction for our Customers through friendly and welcoming attitude and delivering 100% accuracy of information to r...
Capital Diamond Star Group (CDSG)
Benefits: Benefit will be provided according to company's policy.
Highlights:Join a winning team
Career Opportunities: Opportunities for promotion
Called and Received of Order from dealers and sales team. Provide customer information for confirmed order and delivery status to dealers. Confirmati...
Industrial and Commercial Bank of China (ICBC)
Benefits: (1) Competitive salary package, bonus (2) Meal and travel allowance (3) Overtime payments (4) Rewards for over performance
Highlights:(1) International and fun working environment (2) Join an experienced team
Career Opportunities: (1) Comprehensive training provided (2) a promising career development
Job Description: - Evaluate new clients, structure credit facilities, perform credit assessment, cash flow projections and loan documentations - Buil...
KBZ Bank
Benefits: Quarterly Bonus
Highlights:International Leading Bank in Myanmar
Career Opportunities: Learn new skills on the job
The role is responsible for overall KBZPay Related Query, Requests and including resolution and escalation of all related complaints within specific t...
The Verification Specialist is a member of the KYC department responsible for opening, amending, reviewing and approve/reject new/old customer digital...
Benefits: Bonus
This role holder is responsible for evaluating, authorizing, or recommend approval of unsecured credit loans. Advise borrowers/branches on financial s...
AGD Bank
Benefits: - Provide uniform
Highlights:- Fun working environment
Career Opportunities: - Learn new skills on jobs
Greet visitors and customers as the first person for customers who are walking through the door or calling via phone in bank branches Answer customer ...
Benefits: Bonus Sat, Sun and public Holidays Off
Highlights:Make a difference
Career Opportunities: Learn new skills on job
Phee Group Of Companies
Benefits: * Bonus * Mobile phone allowance
Highlights:* International Standards * Make a difference * Join an experienced team
Career Opportunities: * Training provided * Learn new skills on the job * Promotion opportunity
Responsible as a center point for nominated overseas network agents to handle shipments To receive queries (RFQ) from customers and overseas agents T...
GRAND GUARDIAN NIPPON LIFE INSURANCE
NayPyiTaw
Benefits: Fixed Salary Staff Welfare
Highlights:• Sunrise Industry like Insurance in Myanmar • Opportunity to learn and grow in the Organization
Career Opportunities: • World Class Training and Handholding by Industry experts and best practices of Nippon life
Support for insurance procedures Support for after service for customer Various liaison operations between HQ and Sales Branch LPO salary calculation ...
New Harmony Co., Ltd
Benefits: Attendance Bonus (30000Ks) Bus Allowance (or) Ferry Unifrom
Highlights:International Standard
Career Opportunities: Training Provid
- Maintenance Daily Report အား နေ့စဉ် Excel တွင်ထည့်သွင်းရမည်။ - Customer Contact List ဖြည့်ရမည်။ - After Sale Service Training File Data သွင်းရမည်။ ...
Tumil Holdings Limited
Benefits: 2 days off day Ferry Provide
Highlights:Join an experienced team
Listento team member's feedback and resolve any issue or conflict Flexible to work shift assignment Discover training needs and provide coaching...
Benefits: Ferry Provide Quarterly Bonus
The Deputy Head of Customer Service(Service Training & Development) is expected to be a strategic developer of Customer Service training and progr...
ATOM
Benefits: Airtime Usage Medical Insurance Coverage Bonus Entitlement
Highlights:Make a difference! Join an experienced team!
Career Opportunities: Learn new Skills on the job
Responsibilities As a Contact Center Training and Quality Specialist, he/she will be responsible for designing, implementing, and delivering training...
Manulife Myanmar
Benefits: -Performance Bonus -Transportation Allowance -Mobile Benefit -Medical Benefit
Highlights:- International Standards - Diversity & Inclusion - Active & warm working culture - Join an experienced team
Career Opportunities: - International Training - Career Development - Multi cultural explorer
Training Coordinator Key Responsibilities: Exam Registration Management Facilitate the registration process for exams, including coordinating with ...
Myanmar Citizens Bank (MCB)
Benefits: - Ferry - Other Benefit
Highlights:- Make a difference - Join an experienced team
Career Opportunities: - Learn new skills on the job - Promotion Opportunities
ငွေအပ်နှံမှုများ၊ ငွေသားထုတ်ယူမှုများ၊ ငွေလွှဲပြောင်းမှုများနှင့် ငွေပေးချေမှုများအပါအဝင် ငွေသားနှင့် ငွေသွင်းငွေသွင်းငွေလွှဲမှုများကို တိကျမှန်ကန်စွာ...
Career Opportunities: - Learn new skills on the job - Promotion opportunities
Customer များက ဘဏ်အတွင်းသို့ ဝင်ရောက်လာစဉ် သို့မဟုတ် Customer Services Center သို့ ဆက်သွယ်လာစဉ် ၎င်းတို့အား နွေးထွေးပျူငှာစွာ နှုတ်ခွန်းဆက်သခြင်း။ Cus...
Mega Lifesciences Ltd
Benefits: - Food Allowance - Medical Benefit - Yearly salary increment. - Yearly bonus. - Child education allowance.
Highlights:-Saturday alternate/Sunday/Gazette days off. -Ferry provided. -Safety working area. -Job offer from Mingalardone Distribution Center.
Career Opportunities: -Job related training always provided. -Intl' standard organization. -Opportunity to promotion.
Prepare necessary document / record for daily departmental functions (Daily Invoice Summary, etc) Follow the Departmental SOP, Work Instruction, offi...
Myanmar International School Yangon
Benefits: Lunch Ferry
Highlights:You can make a difference
Career Opportunities: Learn new skills and techniques
Serves visitors by greeting, welcoming, and directing them appropriately. Notify personnel or visitor arrival Informs visitors by answering or referri...
KM Terminal and Logistics Limited
Benefits: As per company policy
Highlights:Corporate culture
Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to...
Supreme Group of Companies
Benefits: Overtime Payments Reward for Over performance
Highlights:Fun Working Environment
Career Opportunities: Lear new skills on the job
အတွေ့အကြုံမရှိသူလည်းလျှောက်ထားနိုင်ပါသည်။ ကွန်ပျူတာအခြေခံအသုံးပြုနိုင်ရမည်။ Meeting Arrangement၊ Receptionist ဆိုင်ရာတို့ကိုဆောင်ရွက်ရမည်။ ဖုန်းများလ...
Benefits: . Yearly Bonus . Yearly salary increment
Highlights:. International Standard working system
Career Opportunities: . Staff training and development
Welcoming guests and maintaining reception area neat and tidy. Managing Telephone operation. Control Admin store for daily issuing. Provide necessary ...
RMA Myanmar
Benefits: - Annual Bonus - Yearly increment - Ferry Provide - Health Insurance
Highlights:- Monday to Friday & Half day of Saturday - Sunday Off & Public Holidays
Career Opportunities: - Training Provide
Work closely with Sales Team for rental reservation confirmation and related documents. Issuing Invoices for Short Term Customers . Prepare & Main...
AYA Bank
Benefits: - Overtime - Staff Credit Card, Loan & HP - Staff Welfare Support - Provident Fund Saving Scheme
Highlights:- Happy Working Environment - Young and Dynamic Team - Learning Opportunities & Career Development
Career Opportunities: - Basic Banking Training will be provided. - Refresher Training will be conducted as and when required. - Required Competency Skill Training
To deliver good customer service to customers To ensure customers understand AYA Bank's product and services in details To complete KYC's i...
Myanmar IFC Company Limited
Benefits: Year End Bonus
Career Opportunities: Training Provided
Responsibilities: Handle visa applications from start to finish, including receiving applications, verifying documentation, and entering data into th...
Benefits: Provide Transportation
Career Opportunities: Promotion Opportunities
Drive force behind exceptional customer experience across all customer segments Ensure compliance with company quality standards on all contact channe...