MMR
Myanmar
IT Assistant (Help Desk)
Experience level
Job Function
Job Industry
Min Education Level
Job Type
Job Description
An Excellent Opportunity for ...
· Troubleshoot incidents and provide resolution or escalate accordingly.
. Proper Ticket handling for daily operation
· Work with Application vendor companies in resolving tickets that have been escalated and proper follow up.
. Troubleshooting POS machine and POS server related issues
· Good knowledge with infrastructure environments (e.g. operating system, hardware, network, POS machine, end user and server / web related applications)
· Inventory and ground check for IT related hardware asset
· Excellent Reporting to immediate supervisor
· Strong problem solving and collaboration skills.
· Excellent written communication skills
Open To
Job Requirements
. Degree in Computer Science/Information Technology or any graduate with IT diploma or relevant certificates.
. Minimum 1 or 2 years experienced in an IT role with hands-on troubleshooting experience in POS.
. Team player who is self-motivated and able to work under minimum supervision.
. Willing to travel in town or out of the town based on job requirement
. Ability to work during night-time / out of office hours when it required.
What We Can Offer
Benefits
Highlights
Career Opportunities
Do you have a Bachelor in IT or any relevant degree?
Do you have minimum experienced with hands-on troubleshooting experience in POS?
Are you ability to work during night time or travel when it required?
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