Develop and implement effective recruitment strategies to attract top talent in the industry. Manage the end-to-end recruitment process, including job postings, screening resumes, conducting interviews, and making hiring decisions. Build and maintain a strong employer brand to enhance the company's reputation as an employer of choice. Act as a trusted advisor to management and employees on HR-related issues. Proactively address employee concerns and grievances in a timely and confidential manner. Promote a positive work culture and employee engagement through effective communication and conflict resolution strategies. Provide guidance and support to managers in setting performance goals, conducting performance reviews, and identifying development opportunities. Identify training needs and develop comprehensive training programs to enhance employee skills and knowledge. Coordinate with department heads to ensure training initiatives align with business objectives. Monitor training effectiveness and make recommendations for improvement as needed. Manage compensation and benefits programs, including salary benchmarking, incentive schemes, and employee benefits packages. Ensure compliance with relevant labor laws and regulations related to compensation and benefits. Conduct regular reviews of compensation structures to ensure competitiveness and equity. Oversee HR administration tasks, including payroll processing, employee record-keeping, and HRIS management. Maintain up-to-date knowledge of HR best practices and legal requirements to ensure compliance in all HR-related matters.
Job summary: Contract Logistics Sales is responsible for bringing in business for all of our services. Responsibilities: Develop new clients and retain existing ones. Provide prompt and accurate responses to all incoming queries. Independently plan and attend client meetings. Effectively handle quotations and negotiations. Provide proactive periodic reports to management and offer solutions. Be responsible for sales and marketing to drive business revenue performance. Drive volume and revenue growth to meet or exceed departmental targets and achieve revenue goals. Negotiate all contracts with prospective clients. Visit clients and potential clients to assess their needs and promote products and services while maintaining client records. Answer client questions about credit terms, products, prices, and availability.
Job Summary: Senior Sales & Marketing Executive is responsible for driving business growth by developing and implementing strategies to achieve sales targets. This role requires in-depth knowledge of the company's business units and products, as well as a keen understanding of the targeted customer base. Analyze industry trends to identify opportunities for improving company products. Ensure customer satisfaction with purchased products or services. Submit account plans and sales reports to the Commercial Manager. Meet or exceed sales targets by generating leads and managing key accounts. Create and develop new revenue streams from existing accounts. Maintain customer profiles and follow up on leads. Resolve customer complaints in a timely manner. Cultivate solid relationships with major customers to ensure a continuous flow of sales revenue. Identify promising prospects through cold-calling, networking, and customer referrals. Ensure smooth operation of sales administration and customer service activities. Conduct in-depth research on competitors' products, pricing, and market success. Prepare quotations for company products, including Multi-Modal Transport, Dry Port, and Warehousing Services. Achieve individual sales targets set by supervisors or managers.
Sales Strategy: 1) Develop and implement effective sales strategies in alignment with company goals. 2) Monitor market trends and competitive activities to identify opportunities and threats for various logistics services, such as Multi Modal Transport, Dry Port, and Warehousing Services. 3) Develop and execute sales strategies to achieve company objectives, increase market share, and drive revenue growth in the logistics industry. 4) Monitor market trends, competitor activities, and industry developments to identify opportunities and adjust sales strategies accordingly. Sales Performance: 1) Lead, guide, and coach a team of sales representatives to ensure sales targets are met or exceeded. 2) Prepare Profit & Loss statements, budgets, sales forecasts, and sales pipeline reports for each project. 3) Determine annual unit and gross-profit plans by implementing marketing strategies, analyzing trends, and evaluating results. Customer Relationship Management: 1) Build and maintain strong relationships with key clients and accounts. 2) Address customer inquiries, concerns, and escalations promptly and professionally. 3) Maintain existing customers through up-selling, cross-selling, and providing excellent customer service. Sales Reporting: 1) Prepare and present regular sales reports to senior management. 2) Provide insights and recommendations based on sales data analysis. 3) Prepare action plans for individual team members as well as the overall team to effectively search for sales leads and prospects. Cross Functional Teams: 1) Collaborate with cross-functional teams, including operations, customer service, and finance, to ensure seamless service delivery and customer satisfaction. Undertake any tasks as assigned by management.
To handle and monitor for Cash and Bank transactions. Review and check all types of vendor invoices and expense reports for accuracy and completeness, including proper documentation and approval prior to payment. Review and check all types of customer invoices for accuracy and completeness. To manage account payable, account receivable, fixed asset register, general ledger, reconciliation statements and other accounting routines. To prepare financial statements including monthly and annual accounts and determined financial management reports. To ensure financial records are maintained in compliance with generally accepted accounting principles & policies. Preparing Commercial Tax & Income Tax and Tax obligations to the internal revenue department within dateline. Ensure compliance with relevant laws and regulations and integrity of financial data. To perform financial audit and liaise with the external auditors. Helping and supervising team to resolve problem. Perform other duties and functions as assigned by line manager and management
To Check requirement Documents of dry port function (From Customer/ Agent / Truck Driver) Preparing for issue document, invoice and collect the cash from customer/driver Prepare Delivery List for Custom Signature. To check the container (export and import) number which is provide the from gate inspector Data entering and updating custom process via MACCS system (Enable to contact with MACCS department If there any error occurs) Preparing for Labor salary, OT summary and daily payments of contract labor to HR Daily Report to Shipping Line (Container IN/OUT/ Inventory) and Contact for any Containers damage charges Preparing and sending rail shipment cargo/DO list Prepare weekly, monthly report to supervisor Check and inform to respective person if there any damage container return. Back up and Support of FMIS Systems Perform other duties as may be assigned by Supervisor
Building relationships with the customers, understanding their business drivers should be leveraged to continuously improve cooperation and process to the mutual benefit of the customer and KM Terminal & Logistics Ltd. Be fully responsible for customer satisfaction by understanding Jobs (about Rail, Dry Ports and Warehousing) & Customers’ nature Proactively take responsibility as Customer Services Supervisor or Commercial Manager assigned such as 1) Collecting Rail Order Weekly from the existing customers in order to be full the Rail Wagons & 2) Calculation for Warehouse Storage Charges at Month End Able to Update Daily/Weekly activity report in Google Drive From. Able to coordinate phone calls and queries from both internal & external customers, suppliers. Able to use System for JOB activities about Rail/Dry Port & Warehousing services Responsive of day-to-day customers inquires form Sales and Marketing and coordinate with operations & fleet team to solve all challenges via incoming call and/or email. Maintain good relationship and network connections among customers, suppliers (eternal or internal organization) and other related parties Handling Customs Clarence Process with Venders and prepared PR for customs clearance Maintain an orderly workflow according to the priorities set by CS Supervisor / Commercial Manager Monitoring & coordinate both Warehouse & Dry Port / Fleet team for job process in action. Cooperate with finance & account to monitor AR invoice and follow up for payment and support monthly accrued report to HOD.
Direct activities related to dispatching, routing and tracking vehicles Need to arrange for selecting the right vehicles and maintaining them in good operating condition Booking sub-contractors and ensuring they deliver within agreed terms Estimate the calculation of loading / unloading times and follow up working performance Understand the business requirement and utilize assets and resources to achieve qualitative and quantitative targets Understand the importance of jobs and make decisions promptly to assign driver and truck Complete and up-to-date knowledge of transportation regulations. For instance, knowledge of Road Safety Registration for Container Trailer which is an extension of the Road Transport Safety Standardization Scheme (RTSSS) and Traffic Law. Check and approve the advance money which related with assigned jobs Verify costing for reimbursement as soon as after delivery Arrange for fuel filling, costing and keep record after filling for weekly reporting Monitor and maintain Truck license and Driver registrations in validity at all time Monitor and keep recording of driver’s leave, off-days, scheduling, reprimanding, hiring and termination Maintain daily record of driver’s performance related to qualitative KPI Solve the problems, complaints and suggest appropriate solutions to related parties Effective communication in operations team and with other departments Perform other job assigned by management
Assist and prepare the documents, when receive the job order from CS team Ensuring and accurate receive Invoice or Documents (Toll fees, Lift on/off fees etc..) from truck drivers when they return to office and clear cash advance with finance team Assist Data entering to system as receiving and updating of the jobs Monitoring the jobs and record proper documents and data updating Assist to senior officer for report preparing to team leader Ensure and checking detail the document of cargo and container receiving and delivery activities Collect the truck kilo, fuel usage recording and reporting for driver allowance calculation Assist and taking the responsibility of any require jobs assignment from team leader