Checking Import Documents and prepare for batch by batch submission at MIC, MOC and related sections (IRD, Customs) departments Use Trade Net 2.0 system to submit Import License Documentation and filing Stand by at government office for submission (if required) Prepare and maintain MIC balance sheet control for all construction materials import
Monitor Website & Application as Customer Point of View to detect any malfunctions or errors customer might experience including: Popup message, On-Going Promotion versus Product availability. Coordination and work closely with Business I.T. team to feedback platform issue and suggest for improvement. Report the update of on-going project/ issues and solution in team meeting Monitor Website & Application on products such as photo correctness, photo & product description, re-shoot the photos, and arrange the description as necessary. Initiate requirements need to support front-end and back-end efficiency. Review & arrange to ensure that the products are being placed under the right categories for a good customers’ experience journey. Review Product Category Completeness (Photo, Category in term of consumer perception) Make the summary report of product which are active & inactive in platform with actions (if needed). Manage daily items to be moved to active or inactive (backend) according to the situation of each product (i.e. Supply situation, Product quality situation, Store operation situation) Manage items visibility. Randomly check top selling items. Review assortment in E-Commerce and take actions according to internal process Monitor Call, Request, Complaints of Customer from various channels such as Phone Call, Facebook, Messenger, Viber. Coordinate with O2O Operation team, CD Team and Digital Marketing to take appropriate action Summarize trend of current customers to identify the Product/ Customer that require to push up/ or implement Marketing Campaign. Analyze the Customer Behavior on Sales Channel: Offline / Online / Self ordering / On Behalf / Web / App
Leading development of the Trade Planning to achieve defined business objectives across all product categories Responsible for management, monitoring, evaluating trade promotions and trade marketing investments and initiatives execution and performance Development of a trade promotional plan with key customers and channels to grow the categories Define range plan (quantities and price range) based on consumer analytics to deliver against financial target Review the range of assortment plan Collaborate with commercial and marketing team to make sure consumer and stores input into merchandise decisions Drive sales performance by developing and initiating the promotional program Responsible for conducting campaign analysis alongside business intelligence team to gain commercial insights Responsible for monitoring and evaluating campaign on product assortment planning Supervise the execution, monitoring and measuring of marketing promotion and campaigns on a regular basis. Drive the offline & online customers target (Activation/ Retention/New acquisition) Deliver of Online [strongly e-commence trade campaign] Able to host and organize of store /customer event & campaign
Execute and oversee the preventive maintenance schedule diligently. Liaise with external contractors to address billing and payment concerns related to repair and maintenance projects. Thoroughly review and follow up on daily, weekly, and monthly checklists to ensure timely completion. Maintain comprehensive records of all repair and maintenance activities. Keep a vigilant eye on pending costs associated with contractors and vendors. Monitor and enforce performance standards for non-engineering outsourced vendors.