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Social Media Manager IFLIX

IFLIX
| Yangon
Verified This job has been verified by the company as a real job vacancy.
21 Oct 2016
The recruiter at this company was last active reviewing applications.
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Social Media Manager IFLIX
IFLIX, | Yangon

Social Media Manager IFLIX

IFLIX

Social Media Manager IFLIX

IFLIX
The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Marketing, Media, Creative

Job Industry

Entertainment

Min Education Level

Professional Certificate

Job Type

Full Time

Job Description

A Great Opportunity for ...

"I don't like iflix, it doesn't go with my outfit, EXPLAIN YOURSELF!"

So, how would you respond to this? If you know EXACTLY what to say (with empathy and always with a touch of humour!), then you might be the one we're looking for. These and many more interesting customer comments will be part and parcel of your daily life as the Social Media Manager at iflix Myanmar. This is of course in addition to creating and managing content on our amazing social pages.

Your role will be a hybrid one - part Customer Service and part Communications which caters to users on both a personal level and in a broader, more public sense i.e. on Social Media.

While Social Media and Customer Service is at the core of this role, you will also do some copywriting and translation of advertisements and our landing page.

You will also serve as the liaison between Myanmar and the regional customer service/communications management team. Think of yourself as the sole Myanmar contingent at the forefront of representing our glorious iflix nation! #nopressure. That is until your supporting role evolves into a team-leading one where you will inevitably manage a squad of your own. You will be of course be supported though by a whole team of like minded people who will be able to help you out.

You will be communicating with people across all channels so you must love to phone and email, use chat messaging and go crazy on social media. People need to know we're available whenever they need us, so you'll be replying and interacting with users on Twitter, Viber and Facebook on a daily basis. This can also extend to other mediums such as email or the more archaic method of homing pigeons.

Open To

New graduates
Repatriate
Male/Female

Job Requirements

Provide consistent, superior support to every customer by utilizing all available tools and resources (even if that 'tool' is the customer him/herself)

Have great written and spoken Burmese (dont need to be fluent in English as you will learn on the job)

Manage and monitor fan interactions in a timely manner with an attitude that's distinctively iflix. We want someone who's fun, someone who is a raconteur at heart - a person that can tell stories in a cool, iflix way

Demonstrate the desire and initiative to continue learning new and relevant product and technical information as iflix evolves into a force to be reckoned with.

Demonstrate flawless communication skills be it verbal, and most importantly... WRITTEN. We're looking for someone who can interact with users and tend to their every query and demand.

What We Can Offer

Benefits

Rewards for performance

Highlights

Fun working environment
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Career Opportunities

Training provided