To keep system monitoring such as IT Business system in 24*7 base to detect the stability of the systems in real time by using multiple monitoring tools To prepare and deliver the respective system data reports(8Hourly ,Daily and Weekly) in time to check and analyze KPI results for related vendors and teams To handle the upcoming new system to assist related team's request To update the alarm summarize and daily alarm lists and vendor information to get the latest information about the alarms To communicate and collaborate with the related vendor and team members to resolve the system error issues in time To create the ITSM ticket for any impact alarm to record problem history and to assign the related vendor
This role holder will be responsible - To control Inventory of Ownshop: To prepare Deposit of Bank Difference File by monthly If Journal Entry need of bank transactions for Onwshop, record JE transaction at SAP every 2nd buz day To prepare Summary of Reconciliaton Statement (If find any errors, inform to Consumer Sales 1) To prepare Monthly Physical Checking and if any errors, inform to Consumer Sales-1 and make adjustment at SAP by Quarterly To prepare the balancing of E-top up and Top-up Card (Share to Financila Reporting Team) To control Inventory of Spareparts, FTTH and PSTN Migration To check Monthly Usage Report for Expense Recognition and on timely share to Financial Reporting Team Review summary of Reconciliaton Statement To control SIM sale and Recognition SAP of State & Region To review Expense Recognition at SAP (Lost&Damage Sim Sale) To summary check Sim Delivery of Warehouse (Ahlone & BAK) To summary inventory quantity of WTTx To prepare RF schedule for all JO inventory To report management level by Quarterly To initiate physical existence of inventory check Warehouse and Ownshop by yearly
1. Handle LMS system with (DM : IT team / SS : Supervisor) for improvement of user experiences > Plan service operation (customer journey) for UI / UX improvement. > Create requirements document and handle the progress for both front UI and backend system 2. Support Marketing activity with (DM : related section / SS : Supervisor) > Media planning such as web page, banner space, pop up, paper AD > Check text message & image in SMS, SNS (FB, Insta, Viber) 3. Support Partnership development with (DM : Partner PIC / SS : Supervisor) for MPT Club >Improve relationships by supporting partners (system training, marketing media support)
Managing the new project integration with different platform To define the requirements of the requester in order to make sure the requirement specifications and accurately convey to vendor To design system architecture in accordance with service requirement To manage cost effective with innovative solutions Managing Downstream process ETL creation To define end user requirement according to business To develop in system and provide the campaign Managing Vendor and development in BI system Manage and control vendors at a high level and a field level in planning, designing, implementing Collaborate with teams to integrate systems To review and perform the UAT item Operating and Maintance the System To be able to fix the problem immediately and create the counter measure in case of the occurrence of issues after service /product launched To manage the operation smoothly with MOP Handling the PRD process To define the requirement of the imitator and cooperate and development in system Reporting and explanation to upper management and end users based on issues , to development and meet business requirement Fulfilling ad-hoc requests and issues from internal customer such as Commercial team, CvBS team , VAS team,....etc Supporting the Contract and Cooperating the project requirement with team Performing all acceptance testing activities, ensure efficiency, stability, reliability and optimization
Responsibilities To develop strategy aligned with short-term and long-term marketing targets To plan, develop and implement new & existing VAS services To supervise team's activities in order to meet the team objectives and targets To develop new ideas for business enhancement To manage relationship with VAS partners and their performance to deliver high-quality service to MPT users Tracking updates on global trend of VAS service & applying the best offers for MPT customers Ensure best utilization of all marketing channels for revenue increase To deploy successful marketing and promotional campaigns To coordinate with stakeholder groups (internal and external ) in order to run new services and specific projects smoothly To plan and develop function improvements for VAS service for a better customer experience. To resolve the customer feedback with VAS partner promptly to secure customer satisfaction To manage the health checks of the service and maintain its functionality Functional Competencies Leadership High skill level in operation management Vendor Management Project Management To fulfill accountability under the PO/PR Process and acquire approval from management members( with high documentation skills in English/ Burmese), Proficiency with popular contents and services Time Management Able to convey own ideas & convince others Good in producing high-quality of work in a timely manner with full responsibilities Team Work High skill level for data analysis
Technical assistance can be delivered on-site for disaster recovery, contingency testing, planned maintenance, network outages, and other situations. An on-call standby is needed to provide for urgent issues. Involve in project implementation such as new system deployment, hardware migration process. Collaborate with local and international service providers to improve network systems and services and guarantee efficient operations management. Cooperate with team members to achieve Organizaion's goals and objectives. Able to follow up on each ticket with domestic and foreign service providers until the problem has been resolved Enhance operational processes to continually meet customers requirements To provide technical support for internal and external partners' request and complaints by 24x7. Provide Technical Support through phone, email, ticketing portal. Possess good verbal as well as written communication skills and negiotiation when interacting with partner.
Assist the Department General Manager of Risk Management in the execution of the Enterprise Risk Management Workplan. Facilitate and drive Enterprise-wide risk identification and assessment exercises with department and business-unit heads Populate and document department / Business-unit level risks in the risk register template. Follow-up with department / business-unit heads on proposed mitigation controls and status. Conduct periodic review of identified risks in the company's risk universe. Conduct annual review of ERM Policy, system and tools to ensure relevance. Guidelines Investment Risk Management > Develop and implement policies and procedures for the Investments submitted at the BoD level. > Perform risk identification and risk assessments for each individual BoD Investment submission > Support financial analysis and modelling of BoD Investment projects to ensure that projects are financially sound and viable > Ensure that Investment Guidelines and Procedures are adhered to for every BoD submission Insurance Management >To ensure that MPTs insurable risks are addressed via appropriate risk transfer measures via Insurance. >To ensure General Insurance policies are renewed in a timely and cost-effective manner. >To lead and manage the insurance claims process in the event of a loss event or catastrophic incident.
Coordinating internal resources and vendors for the flawless execution of projects Able to prepare budgets and approvals to realize the technical solutions Ensuring that all projects are delivered on-time, within scope and within budget In order to fulfil user needs, to perform as the key technical person to provide end–to-end solution development and deliverables Able to resolve technical issues and conflicts related to the service/products before and after launch Be responsible to manage vendor internal tests, IT SAT and UAT for related solutions and products Be responsible for other related assignments from management To make sure data synchronization between the system and network elements and 3rd party systems. To make sure quality, performance KPI and reports and capacity planning
To assist to formulate and initiate corporate strategy with all offices from corporate perspective and let corporate strategy sink in entire company. To assist to develop monitoring scheme of Company KPIs and Key initiatives, and update progress to management. To assist to coordinate inside JO to make progress corporate key initiatives.