• Manage and maintain the schedules, including scheduling travel and conferences, making appointments, and making changes to appointments.
• Answering and directing calls to appropriate executives and parties, taking messages.
• Greeting visitors and determining access to appropriate parties.
• Oversees and administers the day-to-day activities of the office; develops policies, procedures, and systems which ensure productive and efficient office operation.
• Prepare reports, collect and analyze information; prepare presentations.
• Prepare daily attendance and leave record.
• Develop and utilize historical information; provide retrieval of information. Record meeting discussions and provide minutes.
• Ensure operation of office equipment, order maintenance when necessary. Troubleshoot malfunction of office equipment.
• Train clerical staff on office equipment, policies and procedures, arrange for setup on new computers and logging of new employees in database.
• Meet with special interest groups or individuals.
• Prepare responses to routine memos, letters, or correspondence.
• Prepare checks for signature and review.
• Provide clerical and general office support to other offices. Delegate tasks and responsibilities to other staff members when appropriate.
• Interact with customers when appropriate and problem solve. Document complaints and develop an appropriate course of action. Report problems to management when they cannot be resolved for attention.
• Evaluate policies to ensure they are in compliance with corporate rules and mission.

• Proven admin or assistant experience.
• Knowledge of office management systems and procedures.
• Excellent time management skills and ability to multi-task and priorities work.
• Attention to detail and problem solving skills.
• Good English written and verbal communication skills.
• Strong organisational and planning skills.
• Proficiency in MS Office.