OBJECTIVES AND SUMMARY OF THE POSITION

To carry out marketing and sales of concrete admixtures (with customer focus) to assigned market segments within the strategies, policies and guidelines established by the General Manager. In addition, provide inputs and participate in the marketing, market planning and technical support of products and services; as well as collections for all goods sold.


MAIN TASKS

*Implementation of the sales strategies*
Take the responsibility to secure the commercial results of the product portfolio according the strategies via product promotion/ introduction, proposals of marketing plans, analysis of and proposal of sales/ distribution channels, pricing proposals.

*Define customer needs and product application to enhance achievements of sales target*
• Conduct market research to identify and understand customers’ expectations and needs. Obtain and coordinate data and information. Develop lists of potential customers after research of the data.
• Establish and maintain industry contacts that lead to sales
• Provide inputs to determine the application of the agreed product and service by evaluating product and service marketability and customers’ technical needs
• Maintain up-to-date understanding of industry trends and technical development that effect target markets
• Work with the technical, customer service and logistics personnel to establish a communication path with the customer to ensure sales opportunities for product and services.

*Customer management*
• Maintain direct contact with customers’ key personnel and work with customers and internal functions to resolve problems/ expedite matters.
• Participate in meetings for customer problem resolution; if necessary, work with customer technical services personnel to deal with problems.
• Direct flow of information for sales activities and transactions (leads, billings, order, contracts) and evaluate data to ensure assigned sales goals are met

• *Sales development*
• Develop sales and marketing proposals to trace customers needs on consumption analysis, product/ service performance, technical services needs
• Maintain up-to-date awareness of market activities, industry trends and recommend to supervisor modification/ changes of strategies/ practices.
• Make regular sales calls/visits to develop professional relationship and follow up on needs with the aim to close deals and finalize contracts

*Product promotion*
• Deliver and/or participate sales presentations/ workshop/ trade road show/ workshops to promote/ introduce products/services
• May need to participate in a public relation and marketing communication campaign

*Market intelligence*
• Oversee the establishment of a database and the processes to obtain, update, maintain and evaluate market trends, the application of products/technology, the service needs, intelligence on competitors, etc in order to identify new business opportunities.
• Lead the market research project to develop competitor grid and bench-marking analyses.

*Product delivery*
• Conclude sales contracts by coordinating the personnel of customer services, logistics and inventory control.
• Co-ordinate product supply and ensure timely and sufficient delivery supply to customers.

*Product application*
• Provide technical guidance / assistance to customer for concrete trial mixes, mock-up at batching plants and on site.


*Number of Contact with External Parties*
i) Ministries / Statutory Bodies / Municipal Bodies / Institutional Bodies
ii) Property Developers / Industrial Owners
iii) Designers / Architects / Consultants
iv) International Main Contractors / Specialized Contractors
v) Read Mix Companies
vi) Cement Manufacturers

*Work Setting and Environmental Conditions*
Engaging in various Construction Activities, including Hydro Power Dams, and Infrastructure Works

*Education/Qualifications*
• University degree preferably in civil engineering, or architectural
• Minimum 5 years in construction
• Technical and Professional Knowledge
• Basic understanding of structural engineering, construction processes and concrete technology
• Ability to manage more fluid and unstructured interpersonal dynamics where there less control of the agenda.

*Additional Competencies* (In that order).

• Communicate Effectively
• Develop Self and Others
• Act with Entrepreneurial Drive
• Demonstrate Customer Focus