Position PurposeTo identify and translate market opportunities into actionable recommendations to achieve company targets; to support the Product, Sales, Marketing, Digital and Distribution teams in finding new ways to attract customers, maximize value and experience of existing customers and retain them; to feed all business units with reports and insights needed to run the business; to gather inputs on competition and industry trends. Management of a small team (currently one Business Analyst, potential growth).Key Responsibilities and Accountabilities• Be the strategic partner to help frame business issues, providing strategic consultancy to shape business questions and define solutions;• Proactively provide analytical expertise and insights that identify and maximize business opportunities for strategic development across the market;• Deliver research and analysis in support of commercial priorities (e.g. forecasting, scenario planning, KPI tracking, Digital analytics on apps/user behavior);• Develop and own brand intelligence and relevant market intelligence (competition watch, industry trends);• Mine and synthesize existing information to understand available resources for initiatives and determine gaps in knowledge/ content;• Manage analytics side of marketing campaigns (provide inputs, follow-up, and recommendations)• Source expertise and resources both internally and externally to meet project requirements.• Direct and manage the workload of flexible resources where appropriate.• Closely partner with colleagues to ensure all resources are fully and appropriately leveraged to deliver robust solutions to business issues/ questions;• Align and build strong collaborative working relations with other functions to ensure cohesive activities
Experience, Functional Skills, and Knowledge AreasFunctional and Technical Competencies:• Solid experience in Business Analytics and/or Commercial roles at mid to senior levels.• Strong strategic and analytical skills combined with consultancy skills and a robust understanding of the business planning cycle and processes;• Strong business acumen, including a good understating of market trends and customers in the market• Ability to translate analytics into actionable strategic recommendations and capacity to effectively communicate complex information and concepts to different types of audiences;• Ability to partner successfully with the Leadership Team, quickly building trust and credibility by setting a highly visible example of professional excellence;• Strong influencing skills, ability to lead work in a virtual and multi-cultural environment, often without direct line authority; Ability to lead teams assertively;• Complex project management leadership skills and problem-solving approach;• Understands the operating environment and its business drivers across the market.• Proven ability to act as a strategic consultant with commercial clients. Excellent communication skills with the ability to clearly communicate the business relevance of technical subject matter.• Strong team player, experienced with leading across a flat organization, gained through exposure to international and multi-cultural teams.• Understands quantitative and qualitative research methodologies. Experienced in management of secondary data. Knowledgeable about study design and able to assess vendor technical capabilities.• Proven ability to connect, integrate and distill analysis and data into a meaningful interpretation to drive strategic recommendations and enable commercial decision making. Capable of describing relevant caveats in data or in a model and how they relate to the business question.• Ability to be flexible, prioritize multiple demands and deal with ambiguity.• Displays leadership behaviors in all interactions.Technical skills and competencies:• Fluent in English language (written and spoken)• XL Master, Visual Basic• Proficient with Databases and SQL requests• Expertise in at least one specific Data Analysis Tool (SPSS, SAS)• Ideally, proficient with Digital Analytics tool (Google Analytics)• Customer Segmentation• Campaign management and follow-up• Educated to degree level or advanced degree in Sciences/ Quantitative field preferred.
- Medical, Life & Accident Insurance - Mobile Usage allowance - Travel Allowance- Other benefits including Company Bonus
- Myanmar's First Mobile Financial Services Provider- Multinational Company - International Working Environment
- Growing organisation- Develop your career
Wave Money is a joint venture between Telenor and Yoma Bank to provide accessible, safe and convenient mobile financial services via a nationwide agent network or via a wave account on your phone.Wave Money offers you instant, safe and convenient way of sending and receiving money, bringing financial inclusion to all.Together, we will empower communities, improve people’s lives, and help grow Myanmar’s economy.