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| Yangon
Verified This job has been verified by the company as a real job vacancy.
03 Dec 2020
Recruiter active 2 hours ago The recruiter at this company was last active reviewing applications.
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Recruiter active 2 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

- Provide first level contact and convey resolutions to customer issues
- Mainly answer phone calls professionally and handle customer complaints (both technical and
non-technical)
- Respond to customer’s general inquiries billing, sales (price and plan, promotion period), internet
coverage area, and also provide product and service information to customers
- Route calls to appropriate resource and follow up customer calls when necessary and also
keep records customer’s feedback
- Keep phone calls records exactly and timely with Excel and report to relevant department daily
and monthly via email at every morning
- Do tasks given by Manager and others immediate duties depend on condition

Open To

Male/Female

Job Requirements

- Any graduated
- Call center and customer service experience may be required
- Handling and replying to customer inquiries through phone and email
- Must have able to work day and night duty
- Able to use MS office tools specially in Excel

What We Can Offer

Benefits

Annual Bonus
Transportation Charges

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques