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Call Center Agent - Ticketing Urgent

Flymya.com
| Yangon
Verified This job has been verified by the company as a real job vacancy.
16 Aug 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Call Center Agent - Ticketing Urgent
Flymya.com, | Yangon

Call Center Agent - Ticketing Urgent

Flymya.com

Call Center Agent - Ticketing Urgent

Flymya.com
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Hospitality, Hotel, Tourism

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

-Handling daily inquires process
- To handle customer complain
- Manage day to day sale invoice and report
- Responsible for customer service
- Assist in customers in all queries and resolved issues.
- Issue and record Ticketing and reservation
- Make reservations and book travel tickets for customer and guests
- Book flight tickets for clients, customers and our package tour
- Issue the tickets & prepare the exchange order
- Ensure customers’ name and identification are correct
- Responsible for customer service
- Maintain confidentiality of customer’s information
- Assist to ticketing supervisor & manager
- Ensured customers with special needs get required facilities

Open To

Male/Female

Job Requirements

-1 to 3 years experience in ticketing and reservation
-Able to work with Shift.
-Good customer relations and service
-Able to work under pressure and first-paced environment
-Customer Service Oriented
-Proficient in MS Word, Outlook, Excel.
-Strong interpersonal skill and communication skill

What We Can Offer

Benefits

* Duty Meal
* Ferry

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques