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Call Center Agent(Ticketing/Reservation)

Flymya.com
| Yangon
Verified This job has been verified by the company as a real job vacancy.
21 May 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Call Center Agent(Ticketing/Reservation)
Flymya.com, | Yangon

Call Center Agent(Ticketing/Reservation)

Flymya.com

Call Center Agent(Ticketing/Reservation)

Flymya.com
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

- Handling daily inquires process
- To handle customer complain
- Manage day to day sale invoice and report
- Responsible for customer service
- Assist in customers in all queries and resolved issues.
- Issue and record Ticketing and reservation
- Make reservations and book travel tickets for customer and guests
- Book flight tickets for clients, customers and our package tour
- Issue the tickets & prepare the exchange order
- Ensure customers’ name and identification are correct
- Responsible for customer service
- Maintain confidentiality of customer’s information
- Assist to ticketing supervisor & manager
- Ensured customers with special needs get required facilities

Open To

Male/Female

Job Requirements

1 to 3 years experience in ticketing and reservation

Able to work with Shift.

Good customer relations and service

Able to work under pressure and first-paced environment

Customer Service Oriented

Proficient in MS Word, Outlook, Excel.

Strong interpersonal skill and communication skill


Expert knowledge of ticketing and booking software (Amadeus, Abacus, Galelio and domestic airlines) are more prefer.

What We Can Offer

Benefits

Meal
Transportation

Highlights

Make a different

Career Opportunities

Training Provided