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Caring And CRM (Call Center) - Senior Staff

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
30 Apr 2018
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
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Caring And CRM (Call Center) - Senior Staff
MPT - Myanma Posts & Telecommunications, | Yangon

Caring And CRM (Call Center) - Senior Staff

MPT - Myanma Posts & Telecommunications
Yangon

Caring And CRM (Call Center) - Senior Staff

MPT - Myanma Posts & Telecommunications
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
30 Apr 2018
Verified
Recruiter active 20 hours ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Operation Support

> Provide agents with necessary service & operational information, including FAQs
> Create work flows and review/ update as needed
> Create (e-)manual and review/ update/ revise and align with training and service support teams


Facebook Operation

> To respond to inquiries or complaints posted on Facebook
> As a supervisor, oversee day-today operations of other staff
> Operate necessary system & tools
> Create reports, when necessary
> Work on shift

Open To

Male/Female

Job Requirements

> Ability to perform call center operation management, in line with services & products, business process management & improvement, maintenance of web manuals, FAQs and other support materials
> Experience in Call center management preferred
> Knowledge and experience of using Facebook
> Good communication skills
> Proficiency in MS Excel, Word, Power point, etc

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus
Sat/Sun Off

Highlights

An awesome company
Join a winning team
You can make a difference

Career Opportunities

Opportunities for promotion
- Possibility for job training
- Learn new skills and techniques
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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