Responsible for the operations of the language centres, including: business development, centre operations, customer services and programme qualifications.

• Business development responsibilities:

- Contribute to the development of sales and marketing strategies to hit sales targets and promote Speak UP courses
- Prepare sales reports.
- Market survey and set up sales strategies, preparing plans to achieve Sales.
- Prepare plans and budgets for approval by the General Manager, and once agreed, implement those plans.
- Prepare and submit proposals for training for key sponsors.
- Liaising with Marketing department to provide high quality information to customers.
- Training, coaching, supervising sales team.

• Academic responsibilities:

- Work closely with Academic Director and Training Manager to provide highest qualification programmes and services.
- Ensure smooth operations of the centre and implementation of curriculum and classes
- Monitor/evaluate programme outcomes, student assessment reports and exit questionnaires.

• Operation and administrative responsibilities:

- Recruit appropriately qualified and experienced staff for the efficient operation of the Centre.
- Supervise student administration and counselling services conducted in the Centre and maintain and improve Programmes.
- Maintain and upgrade systems/procedures for all administration tasks at Centre and liaise with the General Manager to ensure consistency.
- Monitor Teaching Centre purchase requisitions and expenditures.
- Provide financial and academic reports to the General Manager.
- Lead staff to provide the highest quality Programmes for the students.
- Ensure a team spirit among staff.
- Represent Speak UP in a way that enhances its reputation.

• Bachelor Degree in business, English or other discipline
• Master Degree an advantage
• Minimum 3 years experiences of Education management
• Clear understanding of local and foreign educational systems
• Have excellent staff management skills.
• Have excellent Sales Skills and knowledge.
• Advanced Proficiency in English, minimum of IELTS level 6 preferred.
• Proficient in Microsoft Office (Word, Excel, PowerPoint), Email.