Channel Service Desk Administrator in Yangon

Channel Service Desk Administrator

Tumil Holdings Limited

| Yangon

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Channel Service Desk Administrator

Tumil Holdings Limited, | Yangon

Channel Service Desk Administrator

Tumil Holdings Limited

Channel Service Desk Administrator

Tumil Holdings Limited

Myanmar - Yangon

| Yangon

26 Dec 2017

Experience level

Experienced Non-Manager

Job Function

Administrative

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

▪ Plans and directs all aspects of an organization's channel development policies, objectives, and initiatives.
▪ Actively monitoring and owning Incidents and user questions, and providing the communications channel for
other service management disciplines with the user community
▪ Meet the communication needs of both users and internal IT staff
▪ Central point of contact between service providers and clients on a day-to-day basis
▪ Establishes overall direction and strategic initiatives for the given major function or line of business
▪ Initiate productive, professional relationships with key personnel in assigned partner accounts.
▪ Coordinates the involvement of corporate team, including support, service, and management resources, in order
to meet partner performance objectives and partners’ expectations.
▪ Leads solution development efforts that best address end-user needs, while coordinating the involvement of all
necessary company and channel personnel.
▪ Ensures service desk compliance with channel agreements.

Open To

Male

Job Requirements

▪ Minimum 3 years of working experience in the field of IT sales, marketing or promotion preferable as corporate
service desk support, marketing supervisor with IT knowledge, helpdesk support, or IT executive.
▪ Holder of Bachelor degree, diploma or professional certificate related to Information system, Computer system,
Information technology, Business IT, Sales and Marketing and customer relationship management with
▪ Previous experience of driving channel sales ideally within the technology product category and IT channel
▪ Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.
▪ Completes required training and development objectives within the assigned time frame.
▪ Driven, highly motivated and passionate about sales.
▪ Professional sales training would be an advantage but not essential.
▪ Working closely with sales teams within the channel partner to train and advise.
▪ Basic IT and telecommunication knowledge.

What We Can Offer

Benefits

Ferry
Allowance
Accommodation

Highlights

*International Standards
* Challenging Atmosphere

Career Opportunities

* Expand self-confidence on setting up new dept.
* Knowledge on telecom operator field
* wider networking

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