Collection Officer(Digital & Corporate Collection)

Yoma Bank

| Yangon

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Collection Officer(Digital & Corporate Collection)

Yoma Bank, | Yangon

Collection Officer(Digital & Corporate Collection)

Yoma Bank

Collection Officer(Digital & Corporate Collection)

Yoma Bank

Myanmar - Yangon

| Yangon

13 Jan 2020

Experience level

Entry Level

Job Function

Finance, Accounting, Audit

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

ROLE PURPOSE

This role will help Yoma Bank recover delinquent accounts by working closely with Branch Managers and Credit Monitoring Officers. We are seeking a motivated self-starter who wants to grow with Yoma Bank.

KEY ACCOUNTABILITIES:
• Manage delinquent accounts including but not limited to explain legal requirements and obligations, obtain payments, establish payment schedules, renegotiate payment schedules.
• Collaborate with Branch Managers and Credit Monitoring Officers to manage delinquent accounts.
• Follow up and deal with delinquent clients proactively. Be initiative and assertive to get committed payments from the clients.
• Other duties as assigned by the Supervisor.

Open To

Male/Female

Job Requirements

Knowledge & Skills
Essential
• Manage time effectively and work well under pressure and meet deadlines
• Team player willing and able to collaborate with associates at all levels
• Possess professionalism and integrity in dealings with peers and customers
• Be able to identify process improvement opportunities
• Motivated to seek out answers, generate ideas, and develop new skills
• Be able to understand the procedures, perform mathematical calculations and learn the process of legal action
• Some travel required.
• Ability to prioritize tasks and take quick actions based on importance/urgency.
• Possess good analytical and critical thinking.
• Able to assist team and management.

Education & Special Training
Essential
• Graduated: Bachelor's degree
• PC skills – Good working knowledge of Microsoft Office, Email
• Documentation skills – able to write official letters, emails in simple English.
• Good typing speed in both English and Burmese (Myanmar Fonts)

Experience
Essential
• Min. 1 year experience in any business operation
• Prior collection experience preferred but not essential

Languages
Essential
• Must be bi-lingual: proficiency in English is required
• Excellent communication (written and verbal)

*Only shortlisted candidates will be contacted for interviews*

What We Can Offer

Benefits

- OT Payment
- Annual Performance Bonus
- Ferry Provided

Highlights