Contact Center Technical Support

KBZ Bank

| Yangon

Company Profile Jobs From this Company 106

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Contact Center Technical Support

KBZ Bank, | Yangon

Contact Center Technical Support

KBZ Bank

Contact Center Technical Support

KBZ Bank

Myanmar - Yangon

| Yangon

06 Dec 2018

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

• Execute level 1 support to Contact Center by providing technical solutions in a professional manner
• Apply troubleshooting procedures in an effort to resolve Technical problems in contact center such as PC / Network problem, upgrading and repairing of equipment as
required.
• Support team members for application and service issues
• Manage daily work schedule to ensure sufficient Technical support in contact center
• Conduct training to internal stakeholders for maintenance of operation equipment

Open To

Male/Female

Job Requirements

• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in computer science or equivalent
• Minimum 1 year experience in Network Operator / Service Desk / Contact Center Environment
• Ability to handle complex enquiries and to meet everyday challenges
• Present professional, efficient and friendly customer service to stakeholder
• Positive attitude, effective communication and team player
• Willing to work in shift (including weekend)

What We Can Offer

Benefits

Rewards for over performance

Highlights