Job Seeker Reactivate Your Account
Thank you, this account has been Deactivated.
Do you want to Reactivate your account?
No
Yes

Contact Center Technical Support (Mandalay)

KBZ Bank
| Mandalay
Verified This job has been verified by the company as a real job vacancy.
11 Mar 2019
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Sorry, Unable to Apply
x
55%
Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.
Upload CV
Update Profile
Contact Center Technical Support (Mandalay)
KBZ Bank, | Mandalay

Contact Center Technical Support (Mandalay)

KBZ Bank

Contact Center Technical Support (Mandalay)

KBZ Bank
Recruiter active 10 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

• Execute level 1 support to Contact Center by providing technical solutions in a professional manner
• Apply troubleshooting procedures in an effort to resolve Technical problems in contact center such as PC / Network problem, upgrading and repairing of equipment as required
• Support team members for application and service issues
• Manage daily work schedule to ensure sufficient Technical support in contact center
• Conduct training to internal stakeholders for maintenance of operation equipment

Open To

Male/Female

Job Requirements

• Possess at least a Bachelor's Degree, Post Graduate Diploma or Professional Degree in computer science or equivalent• Minimum 1 year experience in Network Operator / Service Desk / Contact Center Environment
• Ability to handle complex enquiries and to meet everyday challenges
• Present professional, efficient and friendly customer service to stakeholder
• Positive attitude, effective communication and team player
• Willing to work in shift (including weekend)

What We Can Offer

Benefits

Rewards for over performance

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques