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Counter (Logistics Company)

Damco Logistics
| Yangon
Verified This job has been verified by the company as a real job vacancy.
22 Nov 2017
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Counter (Logistics Company)
Damco Logistics, | Yangon

Counter (Logistics Company)

Damco Logistics

Counter (Logistics Company)

Damco Logistics
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Logistics, Warehousing, Port

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

o Own all Counter activities for the location
o Issue documents (FCR, HBL, CBL, HAWB, D/O, Invoice) to customer upon receipt of payment
o Collect required shipping documents from customers and dispatch to Operations team
o Ensure payment (bank slip) is checked before issuing the documents to shippers
o Provide bank slip and SAP invoices (copy) to Finance team for AR clearance
o Support Customer Service teams, Operations team in customer query resolution and exception handling
o Maintain high service level and professionalism towards customers
o Switchboard operations
o Answer promptly all phone calls, handle with care on-hold calls and properly transfer them to the concern
o Take messages accurately, timely deliver to the concerned
o Welcome guests/visitors, internal managers/staff, provide prompt service/guidance to inquiries
o Deal with queries from the public and customers
o Coordinate to serve drinks, maintain a clean and tidy reception, meeting rooms & café
o Receive/dispatch courier, inter-office mail /express delivery

Open To

Repatriate
Male/Female

Job Requirements

o Ensure smooth counter documentation operations
o To deliver a timely service to customers on a daily basis
o Make recommendations to improve customer satisfaction, response time and data quality
o Graduated from college or university
o Good command of spoken and written English.
o Good communication skills and the ability to communicate confidently
o Customer-minded attitude is a must
o Good skill of computer

What We Can Offer

Benefits

Bonus
Overtime Payment

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques