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Customer Care (Facebook Team)

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
18 Nov 2019
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
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Customer Care (Facebook Team)

MPT - Myanma Posts & Telecommunications
Recruiter active 1 day ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

> Maintain weekly wall comment respond rate at or above 85%

> Maintain weekly private message interaction rate at or above 95%

> Maintain Email respond within 24 hours at or above 95%

> To ensure maintaining monthly Customer Satisfaction score at or above 80%

> Effective adherence/attendance weekly to meet at or above 90%

> Total correctness and completeness of information in monthly opened internal TTS to be at or above 95% - August, 2019

Open To

Male/Female

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possbility for job training
- Learn new skills and techniques