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Customer Care (Voice Of Customer)-Senior Staff

MPT - Myanma Posts & Telecommunications
| Yangon
Verified This job has been verified by the company as a real job vacancy.
29 Jan 2019
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
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Customer Care (Voice Of Customer)-Senior Staff
MPT - Myanma Posts & Telecommunications, | Yangon

Customer Care (Voice Of Customer)-Senior Staff

MPT - Myanma Posts & Telecommunications

Customer Care (Voice Of Customer)-Senior Staff

MPT - Myanma Posts & Telecommunications
Recruiter active 21 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

>> Collect, track and analyze voice of customers
>> Report to management and share VOCs internally
>> Set rules of handling complaints
>> Work with other departments in order to improve and find solutions

Open To

Male/Female

Job Requirements

>> Ability to perform data collection of VOC, data analysis, making report materials
>> Strong skill with big data is preferred (Excel & Access)

What We Can Offer

Benefits

Ferry Transport
Health Insurance
Performance Bonus

Highlights

An awesome company
- Join a winning team
- You can make a difference

Career Opportunities

Opportunities for promotion
- Possbility for job training
- Learn new skills and techniques