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Customer Experience Professional

Stonestep Myanmar ASB
| Yangon
Verified This job has been verified by the company as a real job vacancy.
07 Feb 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Experience Professional
Stonestep Myanmar ASB, | Yangon

Customer Experience Professional

Stonestep Myanmar ASB
Yangon

Customer Experience Professional

Stonestep Myanmar ASB
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
07 Feb 2019
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

• Handle enquiries, feedback and complaints
• Assist with incoming calls and emails
• Interact with customers via telephone to provide information and assistance
• Professionally handle inquiries from customers
• Achieve productivity standards and goals while maintaining the highest level of customer service.
• Able to resolve the calls within the agreed SLA
• Must demonstrate high degree of integrity and confidentiality of customer information at all times.

Open To

Male/Female

Job Requirements

• Customer oriented and possess positive working attitude
• Good communication skills verbal and written
• Strong customer service and problem handling skill
• Computer and IT literate, proficient in Microsoft Office
• Excellent command of spoken and written English and Myanmar
• At least 2 to 3 years Experience in customer service roles is desirable. Past working experiences in contact center or call center are encouraged to apply.
• Must possess Diploma/Degree holder in any field.
• Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Experience in administration and HR would be an added advantage.

Please indicate below information in your resume:
• Current and expected salary
• Reason for leaving
• Availability to commence work

What We Can Offer

Benefits

Rewards for over performance

Highlights

Fun Working Environment
International Standard

Career Opportunities

Promotion Opportunities
Management Potential
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Banking/ Insurance/ Microfinance

Min Education Level

Bachelor Degree

Job Type

Full Time

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