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Customer Service Assistant

Myint Thukha Nadi A Group of Companies
| Yangon
Verified This job has been verified by the company as a real job vacancy.
15 Nov 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Assistant

Myint Thukha Nadi A Group of Companies
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Trading/Distribution/Import/Export

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

• Receiving inquiries, shipment info from client and timely feedback to clients
• Timely reporting to respective clients for every step of each job
• Updating all jobs in specific Job Follow Up for each client (both phone and mail)
• Receiving documents from clients and hand over back to clients after job done
• Scanning and filing all related documents for each job in computer system
• Direct communication with respective focal person from clearance and trucking teams; document check, shipment processing, cargo release, transportation arrangement, etc.
• Daily follow up on going jobs and maintain all jobs are done within time frame
• Assisting in invoicing
• Daily and weekly report to Manager
• Back up for other customer service officer during his/ her leave or out of Manager

Open To

Male/Female

Job Requirements

• Bachelor Degree in minimum.
• Minimum 1 year experiences customer service. Experience in Transportation , Customs Clearance and Freight Forwarding is preferable.
• Strong capacity in communication with client
• Fluent English in writing and speaking is a MUST(especially in mail conversation)
• High problem solving skill
• Proactive learning skill with high motivation

What We Can Offer

Benefits

Rewards for over performance

Highlights

Working Time - 9:00 AM to 6:00 PM
Off Day - Saturday,Sunday & Public Holiday

Career Opportunities

Promotion Opportunities