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Customer Service Associate

Shop.com.mm
| Yangon
Verified This job has been verified by the company as a real job vacancy.
05 Jun 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Associate
Shop.com.mm, | Yangon

Customer Service Associate

Shop.com.mm

Customer Service Associate

Shop.com.mm
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Entry Level

Job Function

Customer Service, Support

Job Industry

Internet Services

Min Education Level

Diploma

Job Type

Full Time

Job Description

An Exciting Opportunity for ...

Customer Service Associate or agents are our gateway to Shop’s customers.

Responsibilities include:

• Learning Shop software systems and understanding our processes

• Calling customers to explain our processes, and give updates on their orders

• Receiving calls from our customers, and respectfully answering their queries and complaints

• Also communicating digitally, using email and messaging services

• Working with your colleagues to resolve issues and solve problems

Open To

New graduates
Internship
Male/Female

Job Requirements

• A hungry graduate from a top tier university, with superb communication skills

• Previous customer service / call center experience desirable, but not required

• Excellent computer skills - Microsoft Excel experience is greatly desired

• English Language – you will be working with expats who only speak English

• Highly motivated to work hard, learn, and be proactive – solving problems and coming up with solutions

What We Can Offer

Benefits

A competitive salary, plus the chance to learn from the biggest and best in e-commerce

Highlights

The unique opportunity to join an international company in a start-up setting

Career Opportunities

Unmatched personal and professional growth – our long-term objective is to train the next generation of leaders