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Customer Service Coordinator (For Mandalay Region)

Stream Net Co., Ltd
| Yangon
Verified This job has been verified by the company as a real job vacancy.
30 Nov 2017
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Coordinator (For Mandalay Region)
Stream Net Co., Ltd, | Yangon

Customer Service Coordinator (For Mandalay Region)

Stream Net Co., Ltd

Customer Service Coordinator (For Mandalay Region)

Stream Net Co., Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Job Type

Full Time

Job Description

A Big Opportunity for ...

- Answer incoming customer calls in a professional manner(Engaging, Complain)
- Respond to customer inquiries, complains, concerns and issues, via, phone and e-mail in a timely.
- Keep documents all actions and responses in the customer database.
- Provide a positive customer experience to all customers.
- Initiate and schedule requests for upgrading and downgrading of customers.
- Determine charges for services requested, prepare for collecting deposits or payments and arrange for billing.
- Issuing refunds or compensation to customers.
- Meeting with the manager to discuss possible improvement to customers.
- Developing feedback or complaints procedure for the customer to use.

Open To

Male/Female

Job Requirements

- Any Graduate
- At least 1-year experience in related field.
- Can use Microsoft Word, Excel and Powerpoint.
- Must have Good Communication Skill.

What We Can Offer

Benefits

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Highlights

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Career Opportunities

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