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Customer Service Executive - Transportation

Schenker Myanmar Co., Limited
| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Feb 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Executive - Transportation
Schenker Myanmar Co., Limited, | Yangon

Customer Service Executive - Transportation

Schenker Myanmar Co., Limited

Customer Service Executive - Transportation

Schenker Myanmar Co., Limited
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Logistics/Transport

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

Your Role:

This position is responsible to support customer services in daily operations of route transportation.

Your Responsibilities:

• Receive orders and issue PO accordingly
• Place purchase orders and confirm sales/buying prices
• Coordinate shipments with transport vendors
• Arrange scheduling of loading & unloading
• Communicate with customer on transport schedule, documentation, sample request and loading requirements, and order confirmation
• Enter data into the system (PROCA/TMS) for billing process
• Compile invoice information monthly billing to certain customers
• Track and trace truck movements to ensure availability, estimate loading dates and transit times, schedule future orders
• Maintain and update system database regarding customers, products, suppliers, pricing
• Ensure compliance of the department KPIs set up
• Prepare reports as and when require
• Other assignments by management team

Open To

Male/Female

Job Requirements

Requirements

• Bachelor degree
• 2-3 years of experience in customer service
• Good command of English both writing and speaking
• Computer literacy (excel, power point, words, email, etc)
• Problem solving skills
• Understanding of customer service
• Good team player
• Work well under pressure
• Challenging (well accepting changes)

What We Can Offer

Benefits

13th Month Salary + Performance Bonuses

Highlights

International Standard
Make a different

Career Opportunities

Learn new skills on the job
Promotion opportunities