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Customer Service Manager

Blue Ocean Operating Management
| Yangon
Verified This job has been verified by the company as a real job vacancy.
18 Jan 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Manager

Blue Ocean Operating Management
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Master Degree

Job Type

Full Time

Job Description

A Good Opportunity for ..

• Delivering a comprehensive service to enquiring customers
• Possibly delegating certain customer enquiries to specific teams
• Managing a large number of incoming calls and emails
• Managing customers’ accounts
• Keeping a record of customer interaction and details of actions taken
• Communicating with internal teams to discuss sales targets
• Generating sales leads, building sustainable relationships where necessary
• Reporting back on results

Open To

Male/Female

Job Requirements

• Excellent verbal and written communication skills
• The ability to maintain calm under pressure
• A thorough knowledge of the product or service the company they work for is offering
• Efficiency and organisational skills
• Administrative skills
• Computer literacy in order to type up reports, results and details of customer interaction
• in-depth knowledge of customer service principles and practices
• in-depth knowledge of customer service software, databases and CRM tools
• Current with relevant technology trends and applications

What We Can Offer

Benefits

Benefits are allowed according to the rule of Blue Ocean Operating Management Co.Ltd.

Highlights

  • An awesome company
  • Join a winning team
  • You can make a difference

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques