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Customer Service Officer

Spree Co.,Ltd
| Yangon
Verified This job has been verified by the company as a real job vacancy.
11 Jul 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer
Spree Co.,Ltd, | Yangon

Customer Service Officer

Spree Co.,Ltd
Yangon

Customer Service Officer

Spree Co.,Ltd
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
11 Jul 2019
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

- Manage large amounts of incoming calls
- Close out or open call records to generate sales leads
- Use telephones to reach out to customers and verify account information
- Greet customers warmly and ascertain problem or reason for calling
- Inform customer of deals and promotions to sell products
- Utilize computer technology to handle high call volumes
- Build sustainable relationships of trust through open and interactive communication
- Recommend potential products or services to management by collecting customer information and analyzing customer needs
- Prepare product or service reports by collecting and analyzing customer information
- Contribute to team effort by accomplishing related results as needed
- Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Resolve customer complaints via phone, email, mail or social media
- Work with customer team leader to ensure proper customer service is being delivered

Open To

Female

Job Requirements

- Any Graduate
- Minimum 1 years experience in related field and fresher are also welcome
- Good communication skill and interpersonal skill
- Must have good ethic
- Able to work with organization and team
- Able to communicate with related department in internal
- Able to use Computer, e-mail and internet

What We Can Offer

Benefits

* Overtime Payment
* Reward over performance

Highlights

* Fun working environment

Career Opportunities

* Training Provided
* Learn new skill on the Job
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

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