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Customer Service Officer(Only Female)

Visio Global Institute
| Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Oct 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Officer(Only Female)
Visio Global Institute, | Yangon

Customer Service Officer(Only Female)

Visio Global Institute

Customer Service Officer(Only Female)

Visio Global Institute
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Education/Training

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

• Answering of calls / Enquiries / booking
• Filing and other administrative responsibilities (update of information /data)
• Ensure the learners attend the correct classes (usher them to the classroom.)
• Follow up all the potential customers by phone calling and make appointment on time.
• Update and monitoring of learners’ installment payment (calling and collection of installments)
• Verify learners’ contact number over the phone.
• Printing of student cards and Handle complains.
• Properly gauge every student before enrolling.
• Ensure that all students clearly and fully understand their courses before enrolling.
• Be able to explain to every student the School’s Policies, rules and regulations (including refund policy, grievance procedures, enrollment process, etc.)
• Prepare action plans and schedules to identify specific targets and to project the number of contacts to be made.
• Follow up on new leads and referrals resulting from field activity.
• Identify sales prospects and contact these and other accounts as assigned.
• Establish and maintain current client and potential client relationships.
• Identify and resolve clients concern.
• To achieve & maintain sales target (personal and team).
• To assist in planning sales/marketing strategies for your team.
• Perform other duties as assigned.

Open To

Female

Job Requirements

• Good communication and Negotiation skills.
• Understanding of sales principles, forecasts, planning and techniques.
• Must be interested in Education industry.
• Prefer Proficient in English.
• Able to use computer (MS office, Photoshop, etc.)
• Self-motivation and the ability to manage the multiple tasks simultaneously.
• Able to work in Hlaing Township
• Prefer experience in digital marketing

What We Can Offer

Benefits

• Commission and Company Performance Bonus
• Allowance

Highlights

• International Standards
• Respect
• Responsibility
• Adaptability

Career Opportunities

• Learning opportunities
• Promotion opportunities