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Customer Service Representative (Call Centre)

Fortune International Limited
| Yangon
Verified This job has been verified by the company as a real job vacancy.
19 Mar 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Yangon
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Customer Service Representative (Call Centre)
Fortune International Limited, | Yangon

Customer Service Representative (Call Centre)

Fortune International Limited
Yangon

Customer Service Representative (Call Centre)

Fortune International Limited
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.
| Yangon
19 Mar 2019
Verified
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

- Take overall charge of the inquiries, complaints and requests from customer
- Troubleshoot and resolve issues and concerns
- Provide accurate, valid and complete information
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Build sustainable relationships and trust with customer through open and interactive communication
- Understand and follow the procedures of respective department
- Clarify and understand your team, departmental and organizational goal with your team's supervisor and HOD
- Closely working with your team's member and HOD
- Creating and supporting technical knowledge between sales team, development team and marketing team
- Providing accurate reporting and feedback to HOD on all leads and inquiries, and recommend improvements that will positively impact sales and efficiency

Open To

Male/Female

Job Requirements

- Any Bachelor Degree
- Minimum 1 year experience in relevant field
- Good communication skill, Good knowledge and In-depth knowledge of Customer Service Principles and Practives
- Good knowledge of Computer skill (Networking)
- Good command of spoken & written English
- Must work on shifting schedule
- Good time management skills, organized and flexibility, high motivation, problem solving
- Able to work under pressure

What We Can Offer

Benefits

- Meal (Lunch) provided
- Ferry or traveling allowance

Highlights

- Fun work environment

Career Opportunities

- promotional opportunity
Already Expired
OR
More jobs from this employer

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

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