• Handling and replying to customer inquiries through email, phone, and a-live clients.• Maintaining customer relations.• Providing feedback to Supervisor/ Head on customer’s needs/feedback.• Preparing and generating reports/relating customer’s queries.• Researching into customer’s queries/concerns into the systems.• Data entries of event results in the systems.• And all other tasks/responsibilities assigned by the Supervisor/Head of the Department.
• Candidate must possess at least Bachelor’s/ Degree, any field.• Preferably 1-4 yrs. Experienced Employees specializing in Customer Service or equivalent.• Academic qualifications of at least Tertiary level with Bachelor’s Degree.• Work experience of at least 2 years in customer service including online support customer via live chat will be strongly considered.• Excellent to communicate in other Asian languages and European languages is an advantage.• Must be knowledgeable in the use of electronic mail (email), live chat and other online communication tools.• Highly organized, self-motivated and ability to work independently or with a team.• Proficient in Microsoft Word, Excel, PowerPoint and all other programming used for presentation and marketing.• Must be knowledgeable in Sports.
Life and Health Insurance with private company Doctor and NurseFitness Gym Grant and Interest Club GrantMatrimonial Assistance
Minimum 30 days Annual Leave Competitive salary package with performance bonusFree Accommodation and AllowanceFree meals every working days
hy Choose Us?RUNNINGMAN CORPORATION is committed to helping your business grow with game-changing and personalized IT solutions.Our dedicated teams ensure that you will get the right service and support for your business at every stage. Whether you are a start-up looking for the most efficient IT solutions or an established organization aiming to expand, our 400+ employees have the technical skills to help and fulfill your business objectives.As a multi-national IT service provider, Runningman Corporation also brings exceptional local knowledge to projects, ensuring that you'll get the right people with deep understanding of your business requirements-wherever you are.Innovation and progress have always been at the forefront of Runningman Corporation; and with more than 12 years of experience in the industry, you are guaranteed to get state-of-the-art and industry-leading consulting services and technology.