- Answer all calls professionally and politely to provide information about our products and services, take or cancel orders or obtain details of complaints.- Keep records of customer interactions, recording details of inquiries, complaints, and comments, as well as actions taken. - Follow up to ensure that appropriate actions were taken on customers’ requests.- Refer unresolved customer complaints or inquiries to the concerned departments for further actions.
- Candidate must possess at least a Professional Certificate, Diploma, Degree in Computer Science / Information Technology or equivalent.- Ability to work well with a team in a fast paced, constantly changed environment and follow instructions from supervisors and senior colleagues.- Outstanding customer service skills and a dedication to the customer service experience.- A passion for taking care of clients.- Required Skills : Internet Know-How- Language: English
- Attractive promotion scheme for achiever- Oversea travel opportunities- Enjoy work-life balance
- Extraordinary company welfare- Friendly, vibrant & energetic office culture- Work-life balance working environment
- Intensive training- New skills on job- Grow as the leader
AutoCount is the South East Asia leader in accounting software, opening new possibilities for business everywhere. Trough relentless innovation and discovery, we are transforming the worlds of accounting software and business solutions. AutoCount is also leading in the hybrid cloud through, among others, our AutoCount On The Go initiatives.Since being established in 1996, AutoCount has grown into one of the Malaysia’s leading software companies, and become recognized as one of the top SME brand. Our network now extends across the region, and AutoCount takes great pride in the creativity and diversity of its talented people, who drive the growth. We are in Myanmar, as we want to deliver innovative products and services to the SMEs along the value chain which is based on the core values we pursue at AutoCount, we generate values in the fields of economy, society, and environment, and being the part to contribute to the nation development.