we are looking for “matured and experienced professionals who are hands-on, and has management & leadership experience” in leading large teams.



Key Relationships:
 Internal – Country Manager, Country Operations Manager, Country Aviation Business Manager. Country HSE, Country Finance, Country supply and logistics, Country B2B, Country HR
 External – Regional Aviation Operations Manager, Regional Operations manager, airport resellers & agents, Government Aviation Authorities, Procurement, Vendors and service providers:


General Purpose of Position:

It is the responsibility of the Aviation Operations Department to maintain our license to operate by ensuring that the products sold are handled and stored such that they meet the required mandated standards, and the facilities are designed to conform to all Global Aviation operating & quality standards, local legislation and the latest HSSE standards and that the airports are managed efficiently and safely.

The Deputy Aviation Operations Manager (DAOM) will execute functional requirements delegated by the Operations manager and is accountable for the complete management of the airport fueling operations. It includes all Operations, QAQC, HR, HSSE issues within the depot operations. The DAOM must manage the fuel storage facility and into-plane activity whilst maintaining the Puma Energy Global Aviation Operations and Quality Control standards, HSSE and Operating and JIG Standards.

The DAOM delegates responsibilities to the depot managers, maintenance managers, HSSE, depot superintendents whilst maintaining full accountability. These responsibilities include but are not limited to maintenance of fixed and mobile plant, staff training, Quality Assurance & Quality Control, HSSE initiatives, stock control and administrative duties, and into plane refueling services.

No. % Time Key responsibilities (List major areas of position responsibilities, in priority order)
1. 20% HSSE

• The Deputy Aviation Operations Manager (DAOM) is accountable for all HSSE aspects on the airport operations in accordance with the Company HSSE policies.
• Own and drive the SAPS System
• Meet requirements of locally legislated regulations and standards.

2. 20% PEOPLE MANAGEMENT

• Personal Leadership – set high personal standards, lead by example, ensure follow through, and demonstrate commitment to building a motivated workforce.
• Management of the aviation operations functions
• Adequate resources to operate and maintain the site. Including the preparation and maintenance of shift and leave schedules, to ensure the most efficient use of airport personnel and ensure efficient apron service
• Recruit, Train & coach staff to develop a highly skilled team, dedicated to ‘getting it right first time, every time’. Ensures staff are competent to carry out their roles.
• Carrying out routine task observations on his staff.
• Communicate and ensure compliance around PUMA expectations & standards.
• Take active interest in all staff’s wellbeing to ensure they are physically and mentally fit to carry out their duties and if they are not seek ways of facilitating a recovery.
• Influence change
• Motivate people
• Manage industrial relations and disciplinary procedures in accordance with company personnel manual, conditions of employment, union agreement as appropriate.

3. 20% QUALITY CONTROL

The DAOM is the nominated Product Quality Inspector, responsible for the efficient operation of the Global Puma Aviation Quality Assurance System including JIG standards, at regional depots.
In this role, the DAOM shall be responsible for:
• The implementation of correct quality control procedures in accordance with Puma Energy Global Aviation standards.
• The maintenance of satisfactory documentation.
• The quality of product received by the airport depot
• The quality of product stored and handled within the depot
• The quality of product transferred to the into airplanes and/or sold to the customers at the airport
• The training of all staff at the sites who are nominated as Product Quality Inspectors.

4. 20% OPERATIONS & ASSURANCE

The DAOM is accountable for the complete management of the airport depots and the into plane refuelling activities. It includes all Operations, HR, Maintenance (including inspection and testing) and HSE activities within the depot in accordance with Site Operating standards. This would include but not limited to:

• Effective management of all Site risks including applying tools to recognise and minimise risk
• Thorough application of Management of Change
• Ensuring that all staff are competent to carry out their assigned duties
• Optimising the efficiency of the operation
• Implementation of recommendations from various audits.

Where the operational needs of the depots dictate, the DAOM is a working member of the staff and will perform the tasks that would normally be assigned to his staff.

• Accountable for all administrative duties in the depot. This includes but not limited to Sales, stock management, overtime, petty cash, record keeping, data inputting.
• Routinely checking the accuracy of all business tasks when performed by his staff.
• Assisting with the compiling of Capital and Revenue Budget proposals for the Depot and implementing and controlling the Revenue budget.
• Reporting of management information to the appropriate levels in the organisation
• The DAOM is the Company’s airport representative at the site and should be continually alert for new possible business opportunities.
• Accountable for communicating stock requirements, taking into account any changes in demand patterns.
• Accountable for the stock control at the airport and being able to identify trends, irregularities and implementing remedial action.

Represents the company on all local Operating and Safety Committees as scheduled by the Local Airport Authority.
Responsible for promoting NEPAS’ HSE agenda and acting in the Company’s commercial interest.

5. 10% FIXED AND MOBILE PLANT MAINTENANCE

• The DAOM is accountable for the maintenance of all equipment in the depot. This includes ensuring there are appropriate site specific preventative maintenance schedules in place for all equipment and that these are current.
• The DAOM is accountable for ensuring that sufficient spare-parts for continuity of operation are available and properly stored, and that replenishment orders are timorously made.
• These tasks must be recorded in Defects Report and handed to the Maintenance Manager for prompt action.
• The DAOM must follow-up with the Maintenance Manager, necessary actions required to make equipment and facility safe to operate.

MANDATORY EDUCATION:
Diploma/Degree in Engineering or a Business Management discipline
Ideally a recognised 3 year post school qualification in a Technical field.

EXPERIENCE:

• A minimum 5 years Airport Refuelling Operations experience.
• Or, 5 years Petroleum Terminal Operations experience
• Work experience in a technical field including on airport work is an added advantage.
• Operating of heavy plant & equipment.
• Product quality control of aviation fuels per JIG standards.
• Business management and leadership experience
• Change management
SKILLS:
• Good management & leadership skills to inspire & motivate people.
• Good organisational skills
• Good communication skills
• PC skills - knowledge of Microsoft Office, and good computer skills
• Safety standards, operating procedures and regulations.
• Quality Assurance
• Home language with excellent English communication skills.
• Middle management supervisory skills.

COMPETENCIES:

• Continuous improvement process that instills a highly disciplined safety and quality culture across the business.
• Strong initiative and independence.
• Proficient networker both in-house and externally.
• Develop and maintain client relationships.