We are looking for a talented Digital account manager to join our team. You will manage our client portfolio to help our clients improve their digital presence.
As a Digital account manager, you should have solid experience in marketing with a customer service approach. You should also have a clear idea of how digital tools add value to company strategy and performance.
Ultimately, you should be able to contribute to business growth through creating and maintaining long-term client relationships.

Responsibilities
-Act as the point of contact for clients for digital management matters
-Build strong, long-term client relationships and maintain frequent contact
-Set digital strategies for your assigned customers, considering their specific requirements
-Suggest, design and implement digital projects (digital communications, digital media, websites, applications) to increase customer ROIL.
-Address client queries effectively and in a timely manner.
-Report on performance metrics.
-Analyze digital campaigns success.
-Stay up-to-date with digital technology trends.
-Developing and managing the account.
-Build and maintain strong client relationships management.
-Be responsible for assigned accounts and the overall relationship with clients.
-Guidance and stewardship throughout the Digital process
-Present work to clients, with Digital Director or Account Director.
-Drive Outcomes, Profitability and Productivity across your Accounts.
-Guide your team and the client.

-Proven work experience in digital industry
-Have a strong knowledge of Digital Strategy and an appropriate level of technical competence and ability
-In-depth understanding of online marketing tools and social media platforms
-Experience with customer service and account management
-Be informed and able to discuss digital trends and current industry issues.
-Be aware of and able to articulate client's digital strategy
-Established presentation and writing skills.
-Ability to use digital planning
-Excellent verbal and written communication skills
-Strong analytical skills

If this role is of interest to you please apply here with a recent copy of your CV, current salary and expected salary. Due to the large volume of applications we receive, we will only be able to contact shortlisted candidates. Shortlisted candidates will be contacted by our HR team within 4 weeks.