Supervising all Front of House Activities.Assisting all Front of House Areas as required: -o Reception with Check-in and Check-outo Concierge and Luggage Porterso MAGIC centreo Guest Relationso Other areas as and when requiredMaintaining a high level of morale within the department by assisting and supporting the team and processes put into place.Manage the day to day Front Desk and support overall Front Office department operation ensuring standard are adhered as per Brand StandardReview, maintain & amend system and procedure within the Front Office department. Maintain an atmosphere of tranquility, cleanliness and tidiness of Front Desk area and overall FO area.Plan for departmental training, ensure all trainings are carried out for all Guest Relation teams’ members and the training administration is done properly. Ensure all new GSA team members receive adequate training as stated on the standard training procedure of Front Office department..Conduct departmental shift briefing, monthly meeting and complete submission of monthly meeting to HR.
Knowledge of departmental and hotel operations Knowledge of computers and training techniques Ability to read, write, and speak the English language to communicate effectively Ability to exercise judgment in evaluating situations and in making sound decisions Ability to analyze and interpret financial data Leadership and organizational skills (team orientation, flexible, adaptable) Knowledge of various computer programs, such as Word and Excel Creative and innovative approach and problem solving
Food & Accomodation,Service Charges,
Learning new skill on job
Hilton Hotel is an international organization of over 4922 hotels in more than 104 countries. Hilton Nay Pyi Taw encompasses more than 100 acres and is situated within the developing Dekhina Thiri Township. Featuring spacious guest rooms and suites with modern amenities, as well as a range of recreational amenities, as well as a range of recreational amenities, the hotel offers a stay like no other. 02 well-appointed guest rooms and restaurant and Lobby Lounge,