● Establish and develop fraud policy and procedures in line with business strategy and ensure they are well documented, understood and implemented.
● Conduct fraud related training to employees and partner agents.
● Take active role in fraud assessments of new products, significant changes on the existing processes where fraud risk exposure might be concerned.
● Manage dispute resolutions and ensure disputes being investigated and responded within stipulated time frame.
● Set fraud detection screening mechanism to spot suspicious transaction.
● Ensure ongoing transaction monitoring and suspicious activities identification using the fraud monitoring tools and system to assess the risk of fraud, misuse and abuse and act when fraud is discovered to prevent further loss.
● Consistently monitor and identify fraud patterns and fraud trends by contributing to the development of improved fraud management system, processes, policies and procedures.
● Ensure proper internal / external fraud investigation, review the drafted investigation report submitted by the team members and provide information (if necessary) to the police, legal and other law enforcement agencies in respect of fraud cases.
● Escalate significant fraud issues to Regional Head of Risk and Fraud and Country Managing Director as necessary.
● Provide ongoing / periodic reporting to country risk management committee and other required by the regulation governance in relation with fraud related patterns, loss levels, identified threats / risks and progress made in other key fraud items.
● Ensure fraud performance is within established benchmarks and country level losses.

• Bachelor or higher degree in Accounting, Finance, Financial Engineering, Statistics, Mathematics or ant related.
• Minimum 4 years experiences in fraud management in a banking or financial technology business
• Professional certifications (FRM, CIA, CPA CFE, etc.) would be a plus
• Strong English language (speaking, reading & writing)
• Strong analytical skills and attention to details
• Self-starter and self-driven with ability to work in a fast-paced environment and manage multiple tasks in parallel