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Front Office Supervisor

8 Mile Hotel
| Yangon
Verified This job has been verified by the company as a real job vacancy.
08 Sep 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Front Office Supervisor
8 Mile Hotel, | Yangon

Front Office Supervisor

8 Mile Hotel

Front Office Supervisor

8 Mile Hotel
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

. Ensure Outstanding customer care at all times.
. Courteously and accurately answers inquiries from potential guests and accepts hotel reservations.
. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns.
. Uses suggestive selling techniques to sell room nights, increase occupancy and revenue.
. Supervise daily shift process ensuring all team members adhere to standard operating procedures.
. Cross Check all billing instructions are correctly updated
. Controls cash transactions at the front desk and maintains complete responsibility for personal bank as specified by hotel bank agreement policy.
. Participate in hotel committees and task force assignments.
. Takes responsibility in the absence of the Duty Manager /Front office manager
. As a supervisor you will be a role model, sharing your expertise and continually inspiring the front office team.

Open To

New graduates
Male/Female

Job Requirements

A positive attitude and excellent communication skills.
Experience of motivating and leading a winning team.
Ability to remain calm whilst under pressure. Knowledge of Opera / Fidelio / Other world Class Property Management System is required.

EDUCATION:
Degree or Diploma in Hospitality Management is an asset or Graduates bachelor degree and/or diploma in hotel or other related field.
Computer Knowledge and experience in MS office programs.

EXPERIENCE:
Minimum 2 to 3 years work experience as Front Office Associate / Front office cashier in a hotel.

What We Can Offer

Benefits

Duty Meal allowance
Overtiome payments

Highlights

Make a difference
Join an experienced team

Career Opportunities

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