Front Office Supervisor

8 Mile Hotel

| Yangon

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Front Office Supervisor

8 Mile Hotel, | Yangon

Front Office Supervisor

8 Mile Hotel

Front Office Supervisor

8 Mile Hotel

Myanmar - Yangon

| Yangon

30 May 2019

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

-Lead and direct the team to ensure the smooth operation of Front Desk functions.
-Participates in training of all Front Desk associates; acts as a resource to associates.
-Checks guests in and out of the hotel; Performs daily Front Desk Agent duties
-Meets guest requests as per the arrivals list; Follows up with guests who have not yet checked out of the hotel
-Monitors the registration against in-house guests; Maintains smooth operation of the front desk
-Ensure all duties are completed in a timely and organized manner. (i.e. VIP list, arrivals, blocking rooms, in-house bucket); communicates information to the associated departments
-Resolves guest and associate complaints and issues
-Communicates clearly with Duty Manager of daily regime at the Front Desk
-Will include rotation into the Night Manager position
-Understands the need and willingness to work in other related departments during peak periods as required
-Maintain professional business confidentiality as required.
-Ensures duties on task list are completed; Performs other related duties as required

Open To

Repatriate

Male/Female

Job Requirements

-Candidate must have experience in Supervisory experience is considered an asset.
-Fluent written and spoken English
-Post-secondary education in Hospitality Management, or equivalent experience.
-Ability to work well without supervision, demonstrates initiative, and successfully balances technical & guest services
-Computer Skills
-Demonstrated ability with regard to computer skills, including experience using hotel booking programs
-Excellent cash handling skills.

What We Can Offer

Benefits

Service Money,
Meal Allowance,
Ferry,
Rewards for over performance

Highlights

International Standard,
Fun working enviroment,
Make a difference,
Join an experienced team

Career Opportunities

Learn new skills on the job,
Promotion opportunities,
Training Provided

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