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Front Office Supervisor

MyWorld Careers Co., Ltd.
| Yangon
Verified This job has been verified by the company as a real job vacancy.
11 Jul 2019
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Front Office Supervisor

MyWorld Careers Co., Ltd.
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Great Opportunity for ...

Front Office Supervisor (Ngapali) at a boutique Hotel

● Responsible for dealing with guests, providing the best customer service and addressing complaints and requests to improve overall guest review score online.
● Up to 800,000 MMK plus other allowances

About the Company

Our client is a boutique hotel in Ngapali looking for a highly motivated FO Supervisor to improve overall customer service and guest review score, as well as ensure smooth booking and check-in process.

The Role

● Manage receptionists and housekeeping
● Monitor bookings from all channels including OTA, travel and tour agents, emails, and social media
● Ensure smooth check-in
● Improve and maintain guest review scores of the hotels
● Record, organize, and report daily bookings and reservations back to the main office in Yangon
● Monitor office supplies and manage office expenses and costs
● Keep front desk clean and tidy and oversee the operation of front office
● Keep files and folders on computers in organized matter

Find more jobs at https://www.myworld.com.mm/jobs

Open To

Male/Female

Job Requirements

● Minimum 5 years of working experience in hospitality sector and over 3 years in front office operation.
● Bachelor’s degree or related diploma in hospitality management is a must.
● Business English level is compulsory.
● Must be strong in negotiation, customer relationship management and communication.
● Need to relocate to Ngapali.

What We Can Offer

Benefits

Basic salary plus other allowances and growth opportunities.

Highlights

A rapidly growing hospitality company with plans to expand throughout Myanmar.

Career Opportunities

Along with the development of company’s business, there are a lot of ambitious growth plans for your career.