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Front Office Surveillance Engineer

Tumil Holdings Limited
| Yangon
Verified This job has been verified by the company as a real job vacancy.
13 Dec 2019
Recruiter active 2 hours ago The recruiter at this company was last active reviewing applications.
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Front Office Surveillance Engineer
Tumil Holdings Limited, | Yangon

Front Office Surveillance Engineer

Tumil Holdings Limited

Front Office Surveillance Engineer

Tumil Holdings Limited
Recruiter active 2 hours ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

Job Purpose:
To Monitor Network active and passive elements and timely raising it to BO and follow up till issue restored

Principal Accountabilities:
• Alarm detecting and acquisition
• Filtering of redundant alarms;
• Recording and filtering of transient alarms;
• Opening and managing of alarm records;
• Create TT of fault.
• Dispatching of alarms;
• Detecting of alarm clearance;
• Analyzing of alarm records;
• Take proper action to restore the fault.
• Properly judge the complexity of the fault and escalate to second level engineer effectively.
• Assign TT to FLE/Power Co/Fiber Co/3rd parties and himself along with SMS notification & voice call
• The FLE/Power Co/Fiber Co/3rd parties will resolve the fault and close the TT on OWS tool.
• In Case of tool is not accessible due to any reason, the FLE will call Surveillance
• Engineer on NOC number, thereby giving the RCA of the fault.
• Surveillance Engineer will close the TT with relevant information provided by the resolver team.
• Standard operations reporting (Daily, weekly, monthly) as per agreed format

Communications & Working Relationships:
The framework, Boundaries, Decision Making Authority, and Responsibility:
• Confine to ACS Datacentre Front office NOC responsibility only.

Open To

Male/Female

Job Requirements

Knowledge Skills and Experience:

• Datacentre Surveillance: 3 Year minimum
• Partner handling: 1-year Minimum
• Strong local field staff handling to ensure timely delivery.
• Good hands-on experience of Passive Energy management.
• Able to have good communication with regional CM/PM team.
• Able to interface with OEM to raise and follow up issue.

What We Can Offer

Benefits

- Rewards for over performance

Highlights

- Join an experienced team

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques