Guest Relation Manager ( Inle )

Amata Hotel Group

| Shan State

Company Profile Jobs From this Company 0

Sorry, Unable to Apply

55%

Please Upload CV Attachment, or update your JobNet Profile to at least 55% of completion.

Upload CV

Update Profile

Guest Relation Manager ( Inle )

Amata Hotel Group, | Shan State

Guest Relation Manager ( Inle )

Amata Hotel Group

Guest Relation Manager ( Inle )

Amata Hotel Group

Myanmar - Shan State

| Shan State

04 Sep 2018

Experience level

Manager

Job Function

Hospitality, Hotel, Tourism

Job Industry

Hospitality/Hotels

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

a. Handling any guest complaints or contentious issues that cannot be settled directly by team members and provides a fast solution.
b. Coordinate and manage communication between guests and staff and follow up to ensure we resolve customer concerns
c. Include greeting clients as they arrive, coordinating their check-ins to assigned rooms and informing them about the hotel’s facilities.
d. GRM can also make sure our front-desk staff, including Receptionists and concierge, offer stellar customer service and provide memorable hospitality experiences for our guests.
e. Monitor daily bookings and ensure assigned rooms are prepared prior to check-in
f. To assist in the development and implementation of Employee & Supervisor training plans on a quarterly basis in conjunction with HRD.

Open To

Repatriate

Male/Female

Job Requirements

a. At least 2 years of progressive experience in a related field.
b. Proficiency in English 4 skills.
c. Any Graduate preferred for M.A (English).
d. Competence in Customer Service and Complaint Handling.
e. Ability to work flexible hours.
f. Excellent problem-solving and multitasking skills.

What We Can Offer

Benefits

* Rewards for over performance

Highlights

* Make a different

Career Opportunities

* Management Potential

More jobs from this employer

Already Expired