• GMC/Entity Level receives appeal from employees with highest secrecy.
• GMC/Entity Level opens a register book/file to keep record of every received appeal.
• GMC/Entity Level sends a monthly short report (last week of each month) to GMC/Group Level mentioning number and nature of issues.
• After getting all appeals of a month, they (2 member of GMC/Entity level) sit together and review appeals covering factual, complementing to rule and regulation (country level law/ASAI Manual), prepare report with their examination and send it to GMC/Group Level for further instruction. Entity level committees are not allowed to reject any appeal.
• For some appeals/complaints, GMC/Group level may ask necessary relevant documents (original appeal copy with necessary evidence) from GMC/Entity Level. So GMC/Entity level should make sure, they are always ready to send those documents through email/scan as soon as possible.
• If needed GMC/Group level may ask GMC/Entity level to investigate some appeal/complaint through their involvement in enquiry process.
• GMC have to play a very active, confidential role with a deep observation to find out the
real fact and figures.
• After investigating, GMC sends finding reports to GMC/Group Level/holding Level with their opinion and valuable comments.
• Country chief should cooperate wholeheartedly when requested by GMC/Group level.

GMC/Group Level:
• GMC opens a register book/file for each country separately to keep record of every documents/email/reports send by GMC/entity level.
• GMC also opens a separate file for direct application (sensitive case) which could be received by email directly.
• After getting appeal reports from all GMC/Entity level (Last week of each month), team members of GMC/Group level sits together and prepare further instructions for GMC/Entity level about every single appeal or direct complaint. Some cases GMC/Group level may need to talk with GMC/appellant/complainant/witness through phone, skype. Even they may have to go to relevant countries for investigate physically if situation demands.
• After getting investigating/finding results, following organizational rules, regulation and policy, GMC analyzes every appeal/complaint, prepares a final report with recommendation and submit it to Chairman, ASAI.
• GMC/Group level informs GMC/Entity level about the final result, which have been approved by the Chairman, ASAI and also forwards it to entity head for taking further action.
• Generally 8 to 10 working days per a month but if any investigation are needed in a month must be able to come and solve the problems.

- Must be a retired person (Teachers, Government Officers, professors, Headmistress)
- ages should be over 40 years
- Able to investigate the problem among the staff
- Able to speak and write English fluently
- Able to deal with different culture
- Must have cooperative skill with other department
- Leadership skill, Team work
- Microsoft Application
-Internet and email package