Job Summary

The HR Manager leads the HR team and is responsible for developing and implementing effective HR strategies, helping to ensure that Proximity Finance attains “preferred employer” status in the microfinance industry. S/He ensures that Proximity recruits, retains and develops appropriately qualified staff, meeting the staffing needs of the organization in the field and at HQ. This role oversees both regular HR administration the training function which develops, implements and evaluates an extensive staff development and training program.
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Fields of Responsibility

 Develop HR strategies for recruitment and retention, in concert with senior management
 Oversees HR administration
 Leads recruitment effort
 Oversees staff planning, budgeting, reporting
 Oversees staff appraisal, promotion and succession planning
 Oversees staff training & development
 Building of team spirit & conflict management

HR Strategy Development

• In consultation with senior management, and after appraisal fo the employee market, develops a strategic plan for HR, including recruitment, retention and staff development
• Works with Peopls Operations team to understand where HR policies in both PD and PF are harmonized and where different approaches are needed.

Oversees HR Administration
 Staff contracts and other supporting documents or correspondence
 Maintains individual staff records for leave, training, health and other staff matters
 Prepares complete record of staff loans
 Review regularly specific staff certifications required for their functions
 Assures visa, work permits and insurances, where it applies
 Regular review and update of staff documentation
 Maintain complete filing & archiving

Oversees recruitment process/termination
 Collects information about the employment market; specifically on compensation packages offered by MFI competitors.
 Ensures each position has job description and job requirements
 With Media Team prepares job announcements and with PO team arranges for ad postings
 Screens applications, arranges interviews and tests
 Check applications & references
 Maintains an application and recruitment database
 Ensures onboarding of new staff
 Prepare staff terminations, inc. exit interviews, letters of recommendation, outplacement support and assure correctness and completeness of documents


Staff Planning, Budgeting, Reporting
 Assist for staff planning, replacement and transfers with other departments
 Assist for preparation of HR budgets
 Assists for regular reviews of HR plans and budgets
 Issues regular and special HR reports

Staff Appraisal, promotion and succession planning
 Train managers for staff appraisals and coordinate the appraisal process
 Advice for appraisal’s & performance’s impact on remuneration and bonus
 Support to identify suitable staff to succeed for planned and unforeseen vacancies

Oversess staff training and development
 In concert with other senior managers and Training Coordinator, prepares staff training needs analysis and prepares training plans, for both the organization as a whole and for individual staff
 Supports the Training Coordinator in the design and development of training curriculum and materials.
 Oversees implementation of staff training activities and reviews evaluation reports prepared by Training Coordinator.

Staff Security and Crime Prevention
 Review work conditions for staff health, safety and security requirements
 Monitor training for staff health, safety and security needs
 Assist in a well functioning information supply in case of crises and emergency
 Assist in creating awareness and control to avoid crime and fraud

Building of Team Spirit & Conflict Management
 Support a positive institutional communication culture
 Handle selected staff complaints (grievance management and monitoring)
 Assist line managers to address staff issues such as tension between staff or lack of cooperation

Others
 S/he keeps him/her-self well informed about the professional and legal requirements and compliance issues with regard to the function

Reporting

 The HR Manager is reporting to the CEO.