Edify is looking for a ‘head of Operation’ to join one of the most prominent information and communication technology firms in Myanmar, the client is the earliest establisher of innovating quality services concerning operating management area in the disruptive digital revolution of the country. This is a once in a lifetime opportunity to join as one of chief authorised person displaying a large range of expertise in the commendable award winning company.


• Determine staffing requirements, and interview, hire and train new employees, or oversee those personnel processes
• Effectively partner and build productive working relationships with direct reports, peers, leadership, and other departments.
• Project Management Responsibilities:
• Solving complex customer service issues and proactively preventing negative service trends.

• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products
• Direct and coordinate organization's financial and budget activities to fund operations, maximize investments, and increase efficiency
• Manage staff, prepare work schedules and assign specific duties
• Oversee activities directly related to making products or providing services
• Plan and direct activities such as sales promotions and coordinate with other department heads as required
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
• Demonstrates a commitment to customer service anticipates, meets and exceeds expectations by solving problems quickly and effectively making customer issues a priority.

• Minimum Degree in Business Administration or Management – Majoring in operation management would be beneficial
• Diploma/Certificate concerning operation management, and sales are advantageous
• Minimum 10 years of relevant experience in Business or Operations Management (recent local experience is preferred)
• Previous experience in a high-level Operation management role with a broad range of experience and knowledge
• Experience in dealing with local authorities, and big-picture perspectives of the company operation are appreciated
• Good communication and leadership skills.
• Proficient in English and Myanmar language
• Is flexible and adapts based on the company's changing needs
• Creative person with the ability to handle new, unique projects, unexpected situations and dynamicity