Help Desk Engineer ( NOC Department ) in Yangon

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Help Desk Engineer ( NOC Department )

Telecom International Myanmar Co., Ltd (Mytel), | Yangon

Help Desk Engineer ( NOC Department )

Telecom International Myanmar Co., Ltd (Mytel)

Help Desk Engineer ( NOC Department )

Telecom International Myanmar Co., Ltd (Mytel)

Myanmar - Yangon

| Yangon

15 Jun 2018

Experience level

Experienced Non-Manager

Job Function

Engineering, Technical, HSE

Job Industry

Telecommunications

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

An Excellent Opportunity for ...

- To receive Trouble Ticket (TT) from Customer care related to Mobile (Voice, data) and IT Service errors
- To analyze and figure out the cause of errors
- Solve it or escalate to Back Office for solving.
- Find the root cause. Update and close ticket
- Make report for Ticket handling performance

Open To

Male

Job Requirements

- Bachelor of Engineering
- English: 4 Skills
- Qualification: Good understanding of Mobile Network (2G, 3G, 4G), Data&Voice flows or IT service

What We Can Offer

Benefits

Ferry Provided
Bonus per year

Highlights

Join an experienced Team

Career Opportunities

Training Provided
Have a chance to learn new things

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