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Hostess For Leading Restaurant

Golden Legend Group
| Yangon
Verified This job has been verified by the company as a real job vacancy.
12 Feb 2018
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
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Hostess For Leading Restaurant
Golden Legend Group, | Yangon

Hostess For Leading Restaurant

Golden Legend Group

Hostess For Leading Restaurant

Golden Legend Group
Recruiter active 1 week ago The recruiter at this company was last active reviewing applications.
Myanmar - Yangon
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

Customer Service, Support

Job Industry

Construction/Building/Architecture

Job Type

Full Time

Job Description

A Fantastic Opportunity for ...

We are looking for a Hostess to join our team and be the first point of contact for our guests.
Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas.
Ultimately, you’ll ensure we provide excellent customer service and a pleasant dining experience for our guests.

- Reporting to the Restaurant Manager
- Uphold the brand image of the restaurant
- Keep the stand or reception desk clean and organized at all times
- Attend to walk-in restaurant patrons
- Greet guests and patrons cheerfully and on the phone
- Offer appropriate seating arrangements
- Take customers to their table and provide them with a menu
- Monitor the customer waiting list and ensuring that the needs of the customers are met while they are waiting
- Need to monitor the table rotation and make sure that each member of the wait staff gets a fair amount of tables without giving them too many at once
- Need to know which servers you can count on to take extra tables when encountered with overwhelming customers
- Need to keep track of which tables are cleaned and available for new customers
- Answer and attend to all customer’s phone calls, ensuring all customer concerns are met
- Co-ordinate, organise and make reservation arrangements
- Carry company’s assigned mobile phone at all times to attend to customer’s phone reservations
- Improve the restaurant’s return patrons’ rate
- Work closely with the service staff to ensure the smooth operations of the restaurant
- Greet good-bye to all of the customers. Check to ensure their dining experience has been pleasant
- Adhere to company’s standard operating procedures
- Any other appropriate duties and responsibilities as assigned

Open To

Female

Job Requirements

- Minimum 1-2 years of relevant experience
- Candidate must possess and be able to adhere to strict grooming standards set for the role
- Must be able to represent the professional image of the Group in his/her role
- Able to connect with customers/call-ins and ensure that their dining requirements are met
- Strict sense of hygiene and safety standards
- Strong public relations skills
- Excellent interpersonal & communication skills. A strong leader & team player
- Candidate have strong command of both Mandarin & English is preferred

What We Can Offer

Benefits

-accommodation provided
-meal provided
-service money
-other intensive and benefits

Highlights

International standard

Career Opportunities

  • Opportunities for promotion
  • Possibility for job training
  • Learn new skills and techniques