HR Benefit Officer will be responsible for the administration of the Bank’s health and welfare, retirement, benefit programs and plans. Provides assistance to the Human Resources team, management and employees regarding employee benefit plans/policies and complex benefit issues and performs other duties as required

Responsibilities

• One of the act point of contact for all internal benefit related queries received either phone, email or in person

• Ensure that sensitive benefit queries are escalated quickly to appropriate person

• Coordinate day to day administration of all benefits programs such as healthcare, leave and related

• Update internal databases (e.g. record sick or maternity leave)

• Assist payroll department by providing relevant employee information (e.g. leaves of absence, sick days and work schedules) and ensure that all entries are correct

• Participate in benefits and claims reimbursement process

• Perform payroll/benefit-related reconciliations

• Ensures optimal integrity of all internal and external benefit data through regular review and auditing.

• Assist in the review process of employee benefits communication to ensure benefit programs are fully understood and appropriately value by employees

• Participate in various special projects and benefits initiatives to ensure timely implementation

• Minimum 3 or 4 years of experience in a Benefits or HR administration/operations role

• Ability to demonstrate a flexible approach and ability to work within tight deadlines is essential

• Ability to partner and collaborate with Finance staff, HR Business Partners, Legal Department, other internal stakeholders and external vendors and consultants

• Ability to interact with employees and management and handle confidential information in a professional manner

• Ability to set priorities, handle multiple tasks simultaneously and deliver high quality work with attention to detail

• Bachelor's degree in any field of study

• Proficiency with MS Word, Excel and PowerPoint is required.

• Strong problem solving, communication, organizational and customer service skills are required, coupled with a strong sense of urgency toward problem resolution

• Team player with a positive attitude and solid collaborative skills