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IT Support Engineer (MDY)

Systematic Business Solution
| Mandalay
Verified This job has been verified by the company as a real job vacancy.
18 Aug 2017
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
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IT Support Engineer (MDY)

Systematic Business Solution
Recruiter active 3 days ago The recruiter at this company was last active reviewing applications.
Myanmar - Mandalay
Verified This job has been verified by the company as a real job vacancy.

Experience level

Experienced Non-Manager

Job Function

IT Hardware, Software

Job Industry

IT/Computer

Min Education Level

Bachelor Degree

Job Type

Full Time

Job Description

A Big Opportunity for ...

- Installing and configuring computer hardware operating systems and applications.
- monitoring and maintaining computer systems and networks;
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Replacing parts as required.
- Providing support, including procedural documentation and relevant reports.
- Rapidly establishing a good working relationship with customers and other professionals, such as software developers.
- Good understanding of Linux command and Basic Shell Scripting Language (Shell Script, Bash Script and etc….) and yum repository.
- Good analytical skill for trace log file in Linux and Window platform applications
- Perfect verbal and writing communication skill both English and Burmese.
- Must be working with rotation duty schedules (Day, Swing and Graveyard shift with 24/7)
Responsibility
- System and Network monitoring via monitoring tools
- Managing Service desk calls and mails
- Support Level 1 and Level 2 services
- Managing service desk tickets and escalation
- System maintenance and implementation the applications (Both Window platform and Linux)
- Daily and weekly report to Team Lead or Manager

Open To

New graduates
Repatriate
Male

Job Requirements

Bachelor Degree
At least 3 years working experience in the related field will be advantage
Good in written and spoken English
Strong problem-solving Skills
Excellent client-facing Skills
Good communication skills
Must be live in Mandalay and can be work at Mandalay International Airport.

What We Can Offer

Benefits

Year-end Bonus
Yearly increment

Highlights

Opportunity to attend and learn the internal and external training providers by company at local and foreign facilities.

Career Opportunities

Opportunities to learn new skills and technology
Promotion will be give base on KPI.