- Administration & Maintenance of platform and underlying OS and Server structure,
- Internet IT structure (LAN, WLAN, Internet Access),
- Office Equipment (Computer, Laptops, Printers, Data Storage, Backups and Updates),
- Equipment (Computers, Laptops, Broadcast Equipment, Data Storage, Backups and Updates),
- install and configure computer hardware operating systems and applications
- monitor and maintain computer systems and networks
- talk staff or clients through a series of actions, either face-to-face or over the phone, to help set up systems or resolve issues
- troubleshoot system and network problems, diagnosing and solving hardware or software faults
- replace parts as required
- provide support, including procedural documentation and relevant reports
- follow diagrams and written instructions to repair a fault or set up a system
- support the roll-out of new applications
- set up new users' accounts and profiles and deal with password issues
- respond within agreed time limits to call-outs
- work continuously on a task until completion (or referral to third parties, if appropriate)
- priorities and manage many open cases at one time
- rapidly establish a good working relationship with customers and other professionals, such as software developers
- test and evaluate new technology
- conduct electrical safety checks on computer equipment.
- Onsite Support and Help Desk
- Excel and document create

• Technical/ related IT Diploma and Certificate
• MCP( Microsoft Server ) , NE+ or CCNA
• LDAP Server, Server2012 or 2016 Administrator Knowledge
• a minimum of 1 or 2 years experience
• Able to work under pressure
• Able to take initiative and organise his/her works
• Knowledge of hard-ware and software Application Operating System
• Able to communicate in English
• Design and Editing skill is a plus